Tools with software type "Contact Center"

NeonNow is an AI-first customer engagement platform designed for voice and messaging workflows in contact centers.

Exotel is a cloud contact center platform providing AI-powered routing, omnichannel communication, and developer APIs for business messaging and voice.

Landis Contact Center is a Microsoft Teams-certified tool that adds smart call routing, live dashboards, and AI-powered IVR to the Teams environment.

Call Pilot AI is a call management platform that uses AI voice agents to handle incoming calls, schedule appointments, and route inquiries 24/7.

Broadvoice provides a cloud-based communication platform featuring a contact center, unified communications, and AI agent tools.

Brightcall.ai is an AI-powered communication platform that provides AI voice agents for cold calling and lead response in 29 languages.

Bright Pattern is an omnichannel contact center platform that supports voice, chat, email, and SMS with AI-powered automation and management tools.

Umnico aggregates customer conversations from 25+ messengers and social media platforms into a single interface for sales and support teams.

Outscale provides real-time agent assistance and script enforcement for call centers, supporting automated quality assurance and compliance monitoring.

Calabrio ONE is a cloud-based workforce engagement management platform combining scheduling, interaction recording, and interaction analytics.

Breesy is an AI-powered intake platform designed to automate inbound calls and lead triage for restoration and disaster recovery businesses.

Zultys is a unified communications platform that integrates a business phone system, contact center, and AI receptionist across various deployment models.

Yonyx is an interactive decision tree platform that helps call centers and support teams create guided scripts and self-service workflows.

XCALLY is an omnichannel contact center platform that integrates voice, email, SMS, and social channels with AI assistants and speech analytics.

Voxjar is a call center quality assurance platform that uses AI to support call monitoring, transcription, and scorecard scoring.

Voiso is a cloud contact center platform that unifies voice, SMS, and messaging apps into a single workspace for support and sales teams.

VoiceSpin is a cloud contact center platform that manages voice and digital communications across multiple channels for sales and support teams.

Voice Clearity provides cloud telephony systems, including virtual numbers, IVR, and bulk messaging for businesses managing call volumes.

Vocalcom Hermes360 is a cloud-based contact center platform designed to manage voice, email, SMS, and social media interactions within a single interface.

laivly provides an AI agent named Sidd that offers real-time assistance for human agents and autonomous handling of customer interactions.

EasyGoIVR is a cloud-based IVR system that supports automated call routing, personalized greetings, and call reporting for businesses.

Call Center Dialer provides automatic and predictive dialing capabilities compatible with mobile, VOIP, landline, and desktop devices.

Augutech provides inbound and outbound dialing solutions with omnichannel capabilities and AI-powered scam mitigation for call center teams.

Teneo is an agentic AI platform for enterprise contact centers that supports LLM-independent automation for voice, chat, and app interactions.

Letsdial is a VoIP phone system and contact center providing virtual numbers, call routing, and voicemail transcription for businesses.

Collab provides a contact center platform with AI-supported agent assistance and omnichannel routing for voice, chat, and social media.

Teneo is an enterprise contact center automation platform that combines Conversational AI and Generative AI to manage customer interactions.

Aloware is a contact center platform featuring a Power Dialer and AI voice and SMS agents that integrates with common CRMs.

Aircall is a cloud-based customer communications platform that combines a business phone system with AI-driven conversation intelligence and CRM integrations.

Abby Connect provides 24/7 live call answering through U.S.-based human receptionists and AI voice assistants.

4outbound provides a set of plugins and APIs for mid-market contact centers to manage auto dialing, omnichannel outreach, and compliance automation.

3CLogic is a cloud contact center platform providing voice AI agents, real time transcription, and CTI integrations for customer support teams.

Betty Ai is an AI-powered call automation service that handles inbound phone calls, captures lead information, and provides call summaries for businesses.

Answering Legal provides law firms with 24/7 U.S.-based live answering, legal intake processing, and an AI-powered chatbot for lead capture.

Adversus is a cloud-based outbound sales platform that provides dialing tools, lead management, and analytics for sales teams.

Leaping AI provides voice AI agents for call center automation, including a no-code agent builder and automated call summarization.