

TalkHub is a communication platform that integrates chat and voice capabilities into one interface. It is designed for teams that need to manage customer outreach via WhatsApp, Viber, and traditional voice calls.
The tool supports sales and marketing teams in sectors such as B2B SaaS, healthcare, logistics, and education. It provides a centralized inbox, allowing multiple users to handle conversations and calls from a single organization number.
Beyond basic messaging, the platform includes tools for transcription and translation, as well as reporting for tracking team performance. Buyers should confirm if the specific call minute quotas and monthly active contact limits align with their expected volume.
As an ISO27001 certified platform, it includes granular user permissions and data export restrictions, which may be useful for teams with specific security requirements.
Centralizes communications from WhatsApp, Viber, voice calls, and video meetings into one view.
Provides conversation summarization, voice memo and call transcription, and text translation.
Supports making and receiving calls, with features such as IVR menus, call routing, and ring groups.
Includes a flowbuilder and triggers to help automate repetitive customer interactions.
Supports sending payment links directly within the communication flow.
Provides reports on team and user performance, including CDR reports.
Using combined chat and voice channels to move leads through the sales funnel.
Sending personalized broadcast messages via WhatsApp to engage customers.
Managing incoming queries across various messaging apps through a shared team inbox.
Using translation and transcription to support customers in different languages.
Paid plans start at $99/month for the Starter tier. Additional users cost between $20 and $60 per month depending on the plan selected.
No, fees charged by Meta are not included. TalkHub also charges $0.006 per outbound message beyond the included quota.
To provide the integrated voice and chat experience, TalkHub requires a new number, which they help you obtain.
The platform provides AI-powered conversation summarization, call and voice memo transcription, and automatic translation.
Plans include Starter ($99/mo), Core ($200/mo), and Pro ($300/mo), as well as a tailored Enterprise package.
Source category: Operations
Source subcategory: Contact Center
TalkHub is an integrated communication platform for sales and marketing teams that combines WhatsApp, Viber, and voice calls. It supports workflows through AI-powered summarization and transcription; Meta's WhatsApp fees are separate from the subscription.