AI TOOL PROFILE
TalkHub
- Operations
- Contact Center
- Small businesses
- Startups
- Sales teams
- Marketing teams
Pricing
Paid plans start at $99/month for the Starter tier. Additional users cost between $20 and $60 per month depending on the plan selected.
At a glance
- Best for
- Small businesses, Startups, Sales teams, Marketing teams
- Key use cases
- Lead Qualification, Marketing Outreach, Customer Support, International Communication
- Integrations
- Salesforce, HubSpot, Pipedrive, Zendesk, Zapier
- Official website
- Visit talkhub official website
How AI is used
TalkHub is a communication platform that integrates chat and voice capabilities into one interface. It is designed for teams that need to manage customer outreach via WhatsApp, Viber, and traditional voice calls.
The tool supports sales and marketing teams in sectors such as B2B SaaS, healthcare, logistics, and education. It provides a centralized inbox, allowing multiple users to handle conversations and calls from a single organization number.
Beyond basic messaging, the platform includes tools for transcription and translation, as well as reporting for tracking team performance. Buyers should confirm if the specific call minute quotas and monthly active contact limits align with their expected volume.
As an ISO27001 certified platform, it includes granular user permissions and data export restrictions, which may be useful for teams with specific security requirements.
Key Features
Omnichannel Inbox
Centralizes communications from WhatsApp, Viber, voice calls, and video meetings into one view.
AI Conversation Tools
Provides conversation summarization, voice memo and call transcription, and text translation.
Integrated Voice Contact Center
Supports making and receiving calls, with features such as IVR menus, call routing, and ring groups.
Automation Rules
Includes a flowbuilder and triggers to help automate repetitive customer interactions.
Payment Links
Supports sending payment links directly within the communication flow.
Performance Reporting
Provides reports on team and user performance, including CDR reports.
Use Cases
Lead Qualification
Using combined chat and voice channels to move leads through the sales funnel.
Marketing Outreach
Sending personalized broadcast messages via WhatsApp to engage customers.
Customer Support
Managing incoming queries across various messaging apps through a shared team inbox.
International Communication
Using translation and transcription to support customers in different languages.
Integrations
- Salesforce
- HubSpot
- Pipedrive
- Zendesk
- Zapier
FAQ
Are WhatsApp fees included in the TalkHub subscription?
- No, fees charged by Meta are not included. TalkHub also charges $0.006 per outbound message beyond the included quota.
Can I use my existing phone number with TalkHub?
- To provide the integrated voice and chat experience, TalkHub requires a new number, which they help you obtain.
What AI features does TalkHub offer?
- The platform provides AI-powered conversation summarization, call and voice memo transcription, and automatic translation.
Which plans are available for different business sizes?
- Plans include Starter ($99/mo), Core ($200/mo), and Pro ($300/mo), as well as a tailored Enterprise package.
Source category: Operations
Source subcategory: Contact Center
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