AI TOOL PROFILE
Vee: AI Virtual Receptionist Software
- Operations
- Contact Center
- Small Businesses
- Mid-Market Companies
- Businesses with high volumes of repetitive inquiries
Pricing
Yearly plans start at 166.58 PLN per month, and monthly billing starts at 316.58 PLN. Premium tiers go up to 2666.58 PLN. Optional credits for SMS and forwarding cost 2.00 PLN each.
At a glance
- Best for
- Small Businesses, Mid-Market Companies, Businesses with high volumes of repetitive inquiries
- Key use cases
- Automating Frequently Asked Questions, After-Hours Call Management, First-Level Call Screening, Managing Out-of-Office Periods
- Official website
- Visit Vee official website
How AI is used
Vee is an AI-powered virtual receptionist that acts as the first point of contact for incoming business calls. It identifies the caller and the purpose of the call, then can either answer questions or transfer the caller to the appropriate person.
The tool supports businesses that want to ensure calls are answered regardless of the time of day. It handles repetitive tasks, such as providing company information, updating callers on delivery delays, or explaining complaint procedures.
Buyers should note that the system relies on configurations set in the user panel. Depending on the desired workflow, such as SMS notifications or call forwarding, additional credits may be required beyond the base subscription.
Key Features
24/7 Call Handling
Receives incoming telephone calls at any time.
Caller Identification
Identifies who is calling and the purpose of their inquiry.
Automated Question and Answer
Provides answers to predefined questions about company information, promotions, or procedures.
Call Transfer and Routing
Redirects callers to the appropriate contact person based on the conversation.
Activity Reporting Panel
A user dashboard to define call behavior and review the results of the AI's work.
SMS Notifications
Supports sending notifications via SMS when integrated with available credits.
Use Cases
Automating Frequently Asked Questions
Providing callers with information on delivery delays, payment terms, or website news.
After-Hours Call Management
Collecting contact data and identifying urgent matters when the office is closed.
First-Level Call Screening
Identifying the caller's intent and routing the call to the correct department or staff member.
Managing Out-of-Office Periods
Informing callers about staff holidays and redirecting them to substitute contact points.
FAQ
What does Vee do for a business?
- Vee acts as an AI receptionist that answers incoming calls 24/7, identifies the caller's purpose, answers predefined questions, and can transfer the call to a staff member.
How is Vee priced?
- Pricing starts at 166.58 PLN per month for yearly plans or 316.58 PLN for monthly billing, with higher tiers available based on the number of calls handled annually.
Is there an extra cost for SMS or call forwarding?
- Yes, call forwarding and SMS notifications require credits, which are priced at 2.00 PLN per credit.
Who is the intended user for this software?
- It is designed for small and mid-market companies that want to automate their telephone client service and ensure calls are answered.
Source category: Operations
Source subcategory: Contact Center
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