CATEGORY
Explore AI tools in Customer Support for business workflows, including software that helps teams compare features, use cases, pricing signals, and practical fit.
Explore 510 AI tools for Customer Support workflows. Compare options by use case, features, pricing model, integrations, and business fit.
Tethr, now part of Capacity, is an AI-powered customer service automation platform providing integrated chat, voice, email, and web self-service solutions.
Contact centers, Customer support teams, IT support departments, HR operations teams
SweetHawk provides a suite of 17 Zendesk apps designed to add approvals, task management, scheduling, and surveys to the Zendesk platform.
Organizations using Zendesk, IT and HR operations managers, Teams requiring auditable approval workflows
Surveypal is a customer feedback and CX management platform that collects data through surveys and provides AI-powered analytics for business insights.
Retail and eCommerce teams, Healthcare providers, Hotel and Lodging managers, Insurance companies
StringeeX is a cloud contact center platform that provides omnichannel communication tools, including voice calls, live chat, and ticket management.
Customer support teams, Businesses seeking cloud-based contact center solutions
Smart Agent is a cloud-based contact centre solution that consolidates voice, chat, email, and social channels into a single browser interface.
Customer support teams, Contact centre supervisors, Businesses using Amazon Connect, Small and medium-sized businesses
SingleComm is a cloud-native contact center platform providing omnichannel communications, AI in-call transcription, and customizable agent workflows.
Mid-market companies, Enterprise companies, Customer support teams, Healthcare contact centers
SightCall is an enterprise remote visual support platform that combines live video, AR annotations, and AI-powered insights for service teams.
Enterprise Companies, Mid-Market Companies, Customer Support Teams, Field Service Companies
ServiceTonic provides ITIL-aligned help desk software with multichannel ticketing, asset management, and process automation.
IT departments, Customer support teams, Healthcare organizations, Educational institutions
Rezque is an AI-powered receptionist service that answers business calls, qualifies leads, and books appointments.
Small Businesses, Professional Services Firms, Local Service Providers
Pulse For Good provides an anonymous feedback platform featuring on-site touchscreen kiosks, QR code surveys, and dashboards for real-time analysis.
Nonprofit organizations, Social service providers, Behavioral health clinics, Community health centers
OPINATOR is a customer experience platform that captures omnichannel feedback and uses AI to generate insights and action plans.
Small businesses, Mid-market companies, Enterprise companies, Fast-growing startups
omq ai customer service is an AI-based automation platform that helps manage customer requests across chat, email, and help pages.
Small Businesses, Mid-Market Companies, Enterprise Companies, E-commerce businesses
Nibo is a chatbot and automation platform that provides AI-driven customer support, ticketing, knowledge management, and workflow analytics.
Small and mid-market businesses, Customer support teams, Operations managers, Internal IT teams
MaxContact is a contact centre platform providing predictive dialling, omnichannel engagement, and AI-powered automation for customer interactions.
BPO providers, Debt collection agencies, Financial services firms, Insurance providers
Luware Nimbus is a contact center platform built for Microsoft Teams that supports intelligent routing and omnichannel communication.
Mid-market companies, Enterprise companies, Microsoft Teams users, Regulated industries
Live Chat 3 is a self-hosted live support chat solution featuring a ChatGPT-powered chatbot and a lifetime license model without monthly fees.
Small Businesses, Mid-Market Companies, Businesses requiring full data ownership
LeadDesk is a cloud contact center platform providing omnichannel communication tools for outbound sales and customer service teams.
Small Businesses, Mid-Market Companies, Enterprise Companies, Customer Support Teams
ipscape is an Australian cloud contact centre platform featuring AI-powered diallers and conversational bots for omnichannel communication.
Customer Support Teams, Outbound Sales Teams, Financial Services Providers, Government Agencies
Indus AI provides multilingual AI voice agents and chatbots to help businesses automate customer conversations and support.
Mid-market companies, Enterprise companies, Businesses requiring multilingual support, Regulated industries needing HIPAA or PCI-DSS compliance
HelloBot is an AI chatbot platform designed to automate customer support and sales across WhatsApp, Instagram, and websites.
Small Businesses, Mid-Market Companies, E-commerce stores, Healthcare providers
Flow CX is a customer experience management platform designed for feedback collection, sentiment analysis, and online reputation management.
Small Businesses, Mid-Market Companies, Enterprise Companies, Organizations requiring text analytics for feedback
125 Data & Insights is an AI-powered guest insight platform designed for multisite hospitality operators in the UK.
Multisite hospitality operators, Hospitality marketers, Hospitality senior leadership, Hospitality operations managers
EmbedAI is an AI chatbot platform that adds automated answers and search to websites using a single line of code.
Small businesses, SaaS product managers, Law firms, Estate agents
Consolto is a video chat platform that adds appointment scheduling, live chat, and payment collection directly to a business website.
Freelancers, Small business owners, Consultants, Sales teams
Cense AI is a conversational AI platform providing AI chatbots and WhatsApp automation for online stores and business operations.
Online business owners, eCommerce store managers, Website administrators, Operations teams
axioma bot is a no-code platform that helps businesses build and deploy AI chatbots trained on their own data sources for websites and apps.
Small Businesses, Mid-Market Companies, Customer Support Teams, Marketing Agencies
Yuma AI provides customer service automation for ecommerce brands, supporting ticket resolution, sales recommendations, and social media interactions.
Ecommerce brands, DTC (Direct-to-Consumer) companies, CX Managers, BPO providers
Unwrap is a customer intelligence platform that uses AI to collect, categorize, and analyze customer feedback from various sources.
Mid-market companies, Enterprise companies, Product operations teams, Customer experience managers
Simplesat is a customer feedback management platform that provides CSAT, NPS, and CES survey tools to measure and analyze customer satisfaction.
Small businesses, Mid-market companies, IT service providers, SaaS companies
RoddAI provides AI voice agents designed to handle customer phone calls, bookings, and support requests 24/7.
Small business owners, Customer support managers, Operations leads, Businesses managing frequent call volumes
Representative24 is an AI chatbot platform that handles customer inquiries and supports backend tasks across web, WhatsApp, and Facebook.
Small Businesses, Mid-Market Companies, Customer Support Teams, E-commerce Stores
Reply With AI is a free tool from REVIEWS.io that uses artificial intelligence to help businesses draft responses to customer reviews.
Small Businesses, Mid-Market Companies, Ecommerce brands
MonoChat is an AI-powered communication platform that unifies messaging from WhatsApp, Instagram, Facebook, and other channels into a single team inbox.
Mid-market companies, Enterprise companies, Customer support teams, E-commerce operators
LocalBot.AI is an AI phone answering service that handles calls, captures lead details, and sends follow-up communications to customers.
Local service providers, Medical clinics, Real estate teams, Community organizations
Konnect Insights is an omnichannel CXM platform that unifies social listening, ticketing, and analytics to manage customer interactions across 30+ channels.
Enterprise brands, CX teams, Marketing teams, Leadership and CEO teams
Helpwise is a customer service platform that manages communications across email, live chat, and social media channels from a single shared inbox.
Small businesses, Mid-market companies, Customer support teams, Sales teams