Voxco Review: Multi-Channel Survey Software
Voxco helps market research firms and corporate research teams manage complex data collection. It is designed for organizations that require regulatory compliance and multi-mode survey capabilities.
At a glance
- Category
- Data & Analytics
- Best for
- Market research firms, Corporate research teams, Professional data coders, Organizations requiring HIPAA or GDPR compliance
- Pricing
- Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
- Key use cases
- Open-Ended Response Analysis, Telephone-Based Research, Panel Management, Omnichannel Data Collection
- Official website
- www.voxco.com
Voxco is a survey platform designed for data collection across multiple channels, including online, mobile, and telephone (CATI). It is built for market research firms, corporate research teams, and professional coders managing large-scale studies.
The software helps teams build surveys with over 40 question types and monitor responses as they are received. For those managing respondent pools, it includes tools for panel management and customized portals. The platform also integrates AI-driven text analysis via Ascribe to help process open-ended responses.
Buyers can choose between cloud-based (SaaS) or on-premise deployment. Because pricing is customized for enterprise needs, buyers should confirm current pricing on the vendor website based on their specific research volume and feature requirements.
Key Features
Supports data collection across online, mobile, and telephone (CATI) channels.
Includes a dialer with four calling modes to support call center efficiency.
AI-powered tools designed for extracting themes and coding verbatim responses from open-ended survey questions.
A portal and back-end system for organizing respondents and monitoring panelist activity.
Designed to meet HIPAA, GDPR, TCPA, and SOC-2 regulatory standards.
Allows research teams to track survey responses and data collection in real time.
Use Cases
Using integrated AI to identify themes and code comments from large sets of qualitative feedback.
Executing phone surveys using CATI tools and predictive dialing modes.
Recruiting and organizing specific respondent groups through customized portals.
Combining different data collection methods, such as phone feedback and virtual environment testing.
Best For
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
FAQ
Voxco supports a multi-channel approach, including online, mobile, and telephone (CATI) surveys.
The platform is designed to comply with HIPAA, GDPR, TCPA, and SOC-2 regulations.
Voxco integrates with Ascribe Text Analytics, which uses AI to help extract themes and code verbatim responses.
Voxco uses a customized pricing model. Buyers must request a quote based on their specific research needs.
Source category: Data & Analytics
Source subcategory: Survey & Feedback
