AI TOOL PROFILE
Voxco Review: Multi-Channel Survey Software
- Data and Analytics
- Survey and Feedback
- Market research firms
- Corporate research teams
- Professional data coders
- Organizations requiring HIPAA or GDPR compliance
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
At a glance
- Best for
- Market research firms, Corporate research teams, Professional data coders, Organizations requiring HIPAA or GDPR compliance
- Key use cases
- Open-Ended Response Analysis, Telephone-Based Research, Panel Management, Omnichannel Data Collection
- Official website
- Visit voxco ivr official website
How AI is used
Voxco is a survey platform designed for data collection across multiple channels, including online, mobile, and telephone (CATI). It is built for market research firms, corporate research teams, and professional coders managing large-scale studies.
The software helps teams build surveys with over 40 question types and monitor responses as they are received. For those managing respondent pools, it includes tools for panel management and customized portals. The platform also integrates AI-driven text analysis via Ascribe to help process open-ended responses.
Buyers can choose between cloud-based (SaaS) or on-premise deployment. Because pricing is customized for enterprise needs, buyers should confirm current pricing on the vendor website based on their specific research volume and feature requirements.
Key Features
Multi-Channel Surveys
Supports data collection across online, mobile, and telephone (CATI) channels.
Predictive Dialing
Includes a dialer with four calling modes to support call center efficiency.
Ascribe Text Analytics
AI-powered tools designed for extracting themes and coding verbatim responses from open-ended survey questions.
Panel Management
A portal and back-end system for organizing respondents and monitoring panelist activity.
Compliance Tools
Designed to meet HIPAA, GDPR, TCPA, and SOC-2 regulatory standards.
Response Monitoring
Allows research teams to track survey responses and data collection in real time.
Use Cases
Open-Ended Response Analysis
Using integrated AI to identify themes and code comments from large sets of qualitative feedback.
Telephone-Based Research
Executing phone surveys using CATI tools and predictive dialing modes.
Panel Management
Recruiting and organizing specific respondent groups through customized portals.
Omnichannel Data Collection
Combining different data collection methods, such as phone feedback and virtual environment testing.
FAQ
What types of surveys does Voxco support?
- Voxco supports a multi-channel approach, including online, mobile, and telephone (CATI) surveys.
Is Voxco compliant with data privacy laws?
- The platform is designed to comply with HIPAA, GDPR, TCPA, and SOC-2 regulations.
How does Voxco handle open-ended survey responses?
- Voxco integrates with Ascribe Text Analytics, which uses AI to help extract themes and code verbatim responses.
How much does Voxco cost?
- Voxco uses a customized pricing model. Buyers must request a quote based on their specific research needs.
Source category: Data & Analytics
Source subcategory: Survey & Feedback
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