1flow Review: In-Product Survey Software
1flow helps SaaS and mobile app companies collect contextual user feedback. It is designed for teams needing to measure NPS, CSAT, or product-market fit within the app experience.
At a glance
- Category
- Productivity
- Best for
- SaaS companies, Mobile app developers, B2B software providers, B2C software providers, UX Research teams
- Pricing
- 1flow offers a 14-day unlimited use free trial with no credit card required. Pricing for other tiers was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
- Key use cases
- Measuring User Satisfaction, Product-Market Fit Research, Targeted Feedback Collection, User Onboarding Support
- Integrations
- Segment, Amplitude, HubSpot
- Official website
- 1flow.ai
1flow is a microsurvey solution designed for B2B and B2C software companies. It allows teams to deploy surveys directly within their web or mobile applications to understand user behavior and sentiment.
The tool supports standard industry metrics and provides a cloud dashboard for analyzing results. It is designed for product managers and UX researchers who want to gather feedback based on specific user actions or attributes.
Buyers should note that certain advanced integrations, such as Amplitude, are available on the Pro plan. It is recommended to verify if the SDK installation process aligns with your current development workflow.
Key Features
Supports the creation of NPS, CSAT, CES, and PMF surveys deployed directly within the product.
An AI assistant designed to help users generate customized survey questions based on specific goals.
Surveys can be triggered based on specific user events, page URL rules, or user attributes.
Provides a dashboard for viewing customer sentiment with options to filter data and export results to CSV.
Allows for the adjustment of colors, fonts, widget positions, and window sizes.
Supports content translation in over 30 languages based on the user's device language.
Use Cases
Deploying NPS, CSAT, and CES surveys to track customer sentiment.
Using PMF surveys to understand how users value the product.
Segmenting users by behavior or attributes to ask specific questions to relevant cohorts.
Using in-app messaging and surveys to research users during the onboarding process.
Best For
Integrations
Pricing
1flow offers a 14-day unlimited use free trial with no credit card required. Pricing for other tiers was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
FAQ
1flow supports several standard metrics, including Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), and Product-Market Fit (PMF) surveys.
The vendor states that its survey SDKs for websites and mobile apps can be installed in under 15 minutes.
Yes, 1flow offers a 14-day unlimited use free trial that does not require a credit card to start.
Source category: Productivity
Source subcategory: Survey & Feedback
