LogMeIn Pro: Remote Access Software
LogMeIn Pro helps small businesses and IT teams manage devices and maintain daily operations via remote control. It is designed for organizations that need to access computers remotely.
At a glance
- Category
- Operations
- Best for
- Small businesses, IT teams, Customer support teams, Managed Service Providers (MSPs)
- Pricing
- A free trial is available. Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
- Key use cases
- Small Business Device Maintenance, Remote IT Troubleshooting, Kiosk and POS Management, Secure Remote File Access
- Integrations
- ServiceNow, Microsoft Intune, Salesforce, Jira Service Management, Acronis
- Official website
- www.logmein.com
LogMeIn Pro is a remote access tool designed for small businesses that need a way to control devices from a remote location. It is part of a broader suite of tools that includes enterprise support and unified endpoint management options.
The software helps users maintain daily operations by accessing files, apps, and desktop environments. For different needs, the company offers other versions for kiosk management or enterprise-level support.
Buyers should confirm which specific product in the LogMeIn family fits their scale, as the Pro version is aimed at smaller needs, while Central and Rescue are designed for MSPs and larger IT departments. Buyers should also verify that security frameworks, such as Zero Trust, align with their internal compliance requirements.
Key Features
Allows users to remotely control devices to maintain daily operations.
Verifies identity, device, and action through layered authentication and encryption.
Supports 256-bit AES encryption and SSL to protect remote sessions.
Supports management of user access levels through role-based permissions.
Includes tools for recording remote sessions to support governance and audit trails.
Incorporates AI capabilities to assist with remote support and automation tasks.
Use Cases
Using LogMeIn Pro to remotely control computers to handle daily operational tasks.
Providing remote desktop access to resolve technical incidents without traveling to the device.
Using centralized control features to manage point-of-sale systems and kiosks across multiple sites.
Accessing business files, data, and applications remotely via a secure desktop connection.
Best For
Integrations
Pricing
A free trial is available. Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
FAQ
It is designed for small businesses that need a simple remote access solution to maintain daily operations.
Yes, it supports a Zero Trust framework, 256-bit AES encryption, SSL, and role-based permission management.
Yes, the provided evidence indicates that a free trial is available.
Source category: Operations
Source subcategory: Customer Support
