AI TOOL PROFILE
Ai Number: WhatsApp Customer Support Software
- Customer Support
- Customer Support
- Small Businesses
- Mid-Market Companies
- Customer Support Teams
- Sales Teams
Pricing
The Standard plan starts at $95/month and includes 3 team members, 1 phone number, and 1,500 AI replies. Additional costs include $0.03 per extra AI reply, $20/month per extra team member, and $35/month per extra phone number. A $5 trial is available.
At a glance
- Best for
- Small Businesses, Mid-Market Companies, Customer Support Teams, Sales Teams
- Key use cases
- Customer Support, Lead Qualification, Appointment Booking, Internal Helpdesk
- Integrations
- Front, Zapier
- Official website
- Visit Ai Number official website
How AI is used
Ai Number is a toolkit for businesses using WhatsApp to communicate with customers. It provides AI-powered chatbots that can answer common questions using a provided knowledge base, alongside a shared inbox where team members can collaborate on conversations.
The tool supports service-oriented industries such as real estate, tourism, and education. It includes a workflow where AI handles initial inquiries and assigns the chat to a human agent if the AI cannot provide a response or if the customer requests a person.
Buyers should note that the platform connects to existing WhatsApp Business accounts to help maintain existing chat histories. It also offers integration with Front to centralize messaging across channels.
Before choosing this tool, buyers should review the per-reply pricing for AI responses to ensure it aligns with their expected conversation volume.
Key Features
AI Chatbots
Automated assistants that use business data and uploaded files to answer customer queries.
Shared Team Inbox
A centralized space for team members to view and assign WhatsApp conversations.
WhatsApp Broadcasts
Supports sending bulk messages to contacts.
Knowledge Base Integration
Allows users to connect data sources and websites for the AI to use when generating responses.
Human Handoff
Assigns conversations to human agents when the AI is unable to answer or when requested by the customer.
Use Cases
Customer Support
Providing answers to common questions outside of standard office hours.
Lead Qualification
Using AI to capture customer requests and qualify leads before handing them to sales.
Appointment Booking
Monitoring calendars to book, reschedule, or cancel appointments via WhatsApp.
Internal Helpdesk
Providing employees with answers to internal workplace questions using business data.
Integrations
- Front
- Zapier
FAQ
Can I use my existing WhatsApp number with Ai Number?
- Yes, you can enable the AI on your existing phone number without needing to port it.
Does Ai Number charge extra for WhatsApp conversation fees?
- No, Ai Number does not charge additional fees on top of WhatsApp conversation fees, which are charged directly by Meta.
What is included in the Standard plan?
- The Standard plan starts at $95/month and includes one phone number, three team members, and 1,500 AI replies.
Source category: Customer Support
Source subcategory: Customer Support
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