Ai Number: WhatsApp Customer Support Software
Ai Number helps customer support and sales teams automate WhatsApp interactions. It is designed for businesses that need to manage customer queries via WhatsApp.
At a glance
- Category
- Customer Support
- Best for
- Small Businesses, Mid-Market Companies, Customer Support Teams, Sales Teams
- Pricing
- The Standard plan starts at $95/month and includes 3 team members, 1 phone number, and 1,500 AI replies. Additional costs include $0.03 per extra AI reply, $20/month per extra team member, and $35/month per extra phone number. A $5 trial is available.
- Key use cases
- Customer Support, Lead Qualification, Appointment Booking, Internal Helpdesk
- Integrations
- Front, Zapier
- Official website
- ainumber.com
Ai Number is a toolkit for businesses using WhatsApp to communicate with customers. It provides AI-powered chatbots that can answer common questions using a provided knowledge base, alongside a shared inbox where team members can collaborate on conversations.
The tool supports service-oriented industries such as real estate, tourism, and education. It includes a workflow where AI handles initial inquiries and assigns the chat to a human agent if the AI cannot provide a response or if the customer requests a person.
Buyers should note that the platform connects to existing WhatsApp Business accounts to help maintain existing chat histories. It also offers integration with Front to centralize messaging across channels.
Before choosing this tool, buyers should review the per-reply pricing for AI responses to ensure it aligns with their expected conversation volume.
Key Features
Automated assistants that use business data and uploaded files to answer customer queries.
A centralized space for team members to view and assign WhatsApp conversations.
Supports sending bulk messages to contacts.
Allows users to connect data sources and websites for the AI to use when generating responses.
Assigns conversations to human agents when the AI is unable to answer or when requested by the customer.
Use Cases
Providing answers to common questions outside of standard office hours.
Using AI to capture customer requests and qualify leads before handing them to sales.
Monitoring calendars to book, reschedule, or cancel appointments via WhatsApp.
Providing employees with answers to internal workplace questions using business data.
Best For
Integrations
Pricing
The Standard plan starts at $95/month and includes 3 team members, 1 phone number, and 1,500 AI replies. Additional costs include $0.03 per extra AI reply, $20/month per extra team member, and $35/month per extra phone number. A $5 trial is available.
FAQ
Yes, you can enable the AI on your existing phone number without needing to port it.
No, Ai Number does not charge additional fees on top of WhatsApp conversation fees, which are charged directly by Meta.
The Standard plan starts at $95/month and includes one phone number, three team members, and 1,500 AI replies.
Source category: Customer Support
Source subcategory: Customer Support
