AI TOOL PROFILE
2bm mobile work order: SAP Field Service Management
- Operations
- Field Service Management
- Companies using SAP ECC or S/4HANA
- Frontline maintenance teams
- Warehouse operations
- Industrial environments with limited connectivity
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
At a glance
- Best for
- Companies using SAP ECC or S/4HANA, Frontline maintenance teams, Warehouse operations, Industrial environments with limited connectivity
- Key use cases
- Equipment Maintenance, Warehouse Management, Production Monitoring, Maintenance Supervision
- Official website
- Visit 2bm mobile work order official website
How AI is used
2bm mobile work order is a mobile-first application designed to provide SAP functionality to the frontline workforce. It is built for users who operate away from a desk, such as maintenance technicians, production operators, and warehouse staff, supporting interaction with SAP ECC or S/4HANA from various devices.
The tool supports a multi-persona approach, which may be configured for different roles within an organization. It includes an AI assistant called ASK ODIN to help users process orders and search maintenance data.
Designed for industrial environments, the software supports offline work with synchronization for use in areas with limited connectivity. It is SAP certified, supporting versions from ECC 7.31 to S/4HANA.
Buyers should confirm their specific SAP version compatibility and evaluate if the predefined personas align with their internal roles before deployment.
Key Features
Offline Synchronization
Supports offline availability, allowing users to perform tasks without a connection and sync data later.
ASK ODIN AI
An AI-enabled maintenance assistant designed to help with processing orders, searching maintenance data, and analyzing documentation.
Cross-Platform Support
Compatible with iOS, Android, Windows, and macOS across mobile, tablet, and desktop devices.
Multi-Persona Configuration
Supports both predefined and custom personas to tailor the application experience to different job roles.
Configuration Cockpit
Includes a configuration cockpit designed to help customize the tool and expand it across business lines.
SAP Certification
Certified for SAP standard technology, supporting versions from ECC 7.31 to S/4HANA.
Use Cases
Equipment Maintenance
Supports technicians in performing repairs, inspections, and preventive maintenance work orders.
Warehouse Management
Supports tasks such as goods receipt, goods issue, picking, inventory counting, and stock lookups.
Production Monitoring
Helps production operators report machine issues, log production data, and perform operator rounds.
Maintenance Supervision
Supports supervisors in assigning work orders, monitoring progress, and triaging notifications.
FAQ
Which SAP versions are supported by 2bm mobile work order?
- The software is SAP certified and supports versions from ECC 7.31 to the latest S/4HANA versions.
Does the software work without an internet connection?
- Yes, it is designed with offline capabilities and synchronization to support users in areas without connectivity.
What devices can run 2bm mobile work order?
- It is a cross-platform solution that runs on iOS, Android, Windows, and macOS, supporting mobile, tablet, and desktop form factors.
Source category: Operations
Source subcategory: Field Service Management
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