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CleverX: AI-First User Research Platform

CleverX supports product teams in conducting user research by automating study design and participant recruitment. It may be useful for businesses that need to gather B2B or B2C insights.

At a glance

Best for
Product managers, Software companies, Mid-market companies, Product teams
Pricing
Starter plans are $99/month (99 credits), and Pro plans are $149/seat/month (149 credits). A free tier is available, and additional credits can be purchased at $1 per credit.
Key use cases
User Feedback, B2B Recruitment, Qualitative Interviews, Quantitative Research
Integrations
Zoom, Google Calendar, Microsoft Outlook, Figma, PDF export
Official website
cleverx.com/
Screenshot of CleverX website

CleverX is a research platform designed to help product teams manage the workflow from research idea to insights within one tool. The software uses AI to suggest study designs, create screeners, and draft interview questions, which may reduce the manual effort involved in setting up a study.

It is designed for product managers and teams who require a mix of qualitative and quantitative data. The platform supports various methods, including AI moderated interviews, unmoderated testing, and surveys, while providing access to a participant pool of over 8 million people.

Buyers should consider that costs are managed via a credit system where different study types and audience sources (BYOA, B2C, or B2B) carry different credit weights. Users should confirm how these credits align with their expected monthly research volume.

Key Features

AI Study Builder

Designs studies by creating screeners, questions, and tasks based on research objectives.

Participant Recruitment

Provides access to a panel of 8M+ B2B and B2C participants, with the option to invite your own users.

AI Moderated Interviews

Uses AI to conduct conversations, ask follow-up questions, and probe participant responses in real time.

Unmoderated Testing

Supports self-guided testing for prototypes, websites, and apps, including first-click and tree testing.

AI Analysis and Synthesis

Extracts themes, sentiment, and representative quotes from responses to generate reports.

Fraud Detection

Uses email verification, device fingerprinting, and behavior monitoring to identify suspicious responses.

Use Cases

User Feedback

Launching unmoderated tests to gather feedback on prototypes or website changes.

B2B Recruitment

Finding and recruiting industry professionals or executives for specialized research.

Qualitative Interviews

Running AI moderated interviews to gather insights without manual scheduling.

Quantitative Research

Deploying surveys to B2C or B2B panels to gather statistical data and NPS tracking.

Best For

Product managersSoftware companiesMid-market companiesProduct teams

Integrations

ZoomGoogle CalendarMicrosoft OutlookFigmaPDF exportCSV exportPPTX export

Pricing

Starter plans are $99/month (99 credits), and Pro plans are $149/seat/month (149 credits). A free tier is available, and additional credits can be purchased at $1 per credit.

FAQ

How does the CleverX credit system work?

Each plan includes monthly credits where 1 credit equals $1. Credits are used per completed response, with costs varying by study type and audience source.

Can I use my own customers for research in CleverX?

Yes, the 'Your Audience' (BYOA) option allows you to invite your own users via a shareable link.

What is the difference between the Starter and Pro plans?

The Starter plan is for individuals with one seat and basic analytics, while the Pro plan offers unlimited seats, a team workspace, advanced AI synthesis, and PDF/PPTX exports.

Source category: Data & Analytics

Source subcategory: Survey & Feedback

Software Type:

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