AI TOOL PROFILE
TruVideo: Video Communication for Automotive Service
- Productivity
- Meeting Assistant
- Automotive dealerships
- Vehicle service centers
- Commercial trucking companies
- Original Equipment Manufacturers (OEMs)
- Insurance providers
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
At a glance
- Best for
- Automotive dealerships, Vehicle service centers, Commercial trucking companies, Original Equipment Manufacturers (OEMs), Insurance providers
- Key use cases
- Supporting Repair Approvals, Digital Transaction Management, Vehicle Condition Documentation, Remote Sales Walk-arounds
- Integrations
- DMS systems, Stripe, Google Pay, Apple Pay
- Official website
- Visit truvideo official website
How AI is used
TruVideo is a communication platform designed for the transportation and automotive sectors, including dealerships, service centers, and commercial trucking companies. It uses video and messaging to facilitate transparency between technicians and vehicle owners.
The software allows service teams to record HD video inspections of vehicles and send them to customers via text links. This approach is designed to help customers understand necessary repairs and may assist in the approval process for service work.
Beyond video, the platform includes tools for two-way texting, digital estimates, and secure payment processing. It features AI tools designed to reduce background noise in service bays and a virtual assistant for customer interactions.
Buyers should confirm how the platform integrates with their specific Dealer Management System (DMS) and whether the available packages align with their communication goals.
Key Features
Video Inspection
Allows technicians to create and send branded HD videos of vehicle conditions to customers via text links.
2-Way Texting
A messaging platform for customers to communicate with service advisors or sales representatives.
AI Noise Cancellation
Designed to filter out background sounds like air guns and drills in service bays to make technician audio clearer.
Electronic Multipoint Inspection (eMPI)
A digital tool used to support the vehicle inspection process.
Secure Payments and Estimates
Supports the creation of digital estimates and allows customers to pay for repairs from their mobile devices.
Virtual Assistant
A conversational voice AI that supports 52 languages to handle customer interactions.
Use Cases
Supporting Repair Approvals
Sending video evidence of vehicle conditions to customers to help them understand and approve recommended repairs.
Digital Transaction Management
Using digital estimates and mobile payment integrations to complete service transactions.
Vehicle Condition Documentation
Recording time-stamped videos of vehicles upon arrival and departure to document condition.
Remote Sales Walk-arounds
Sending branded video walk-arounds of vehicles to prospective buyers unable to visit the lot in person.
Integrations
- DMS systems
- Stripe
- Google Pay
- Apple Pay
FAQ
What hardware is needed to use TruVideo?
- The platform works on most wifi-capable devices, though smartphones are recommended. Tablets are not supported.
Does TruVideo integrate with other automotive software?
- TruVideo is designed to integrate with most Dealer Management Systems (DMS).
How long does the setup process take?
- Setup typically takes between a few days and two weeks, depending on the training required.
What is the cost of TruVideo?
- There is no set rate provided publicly; buyers must contact the vendor for pricing information.
Source category: Productivity
Source subcategory: Meeting Assistant
More tools in Productivity
Other published listings in the Productivity category.
More tools in the Meeting Assistant software type
Related listings that share the same software type for comparison and shortlisting.
