AI TOOL PROFILE
Grain Review: AI Meeting Notetaker and Conversation Intelligence
- Productivity
- Meeting Assistant
- Sales teams
- Customer Success teams
- Product and User Research teams
- Small to mid-market businesses
Pricing
Grain offers a free plan with unlimited meetings. Paid plans start at $15 per user per month for advanced AI features and conversational intelligence.
At a glance
- Best for
- Sales teams, Customer Success teams, Product and User Research teams, Small to mid-market businesses
- Key use cases
- Sales Coaching, Customer Feedback Loop, Meeting Hand-offs, User Research
- Integrations
- Salesforce, HubSpot, Pipedrive, Slack, Zapier
- Official website
- Visit Grain official website
How AI is used
Grain is a conversation intelligence platform designed to record and transcribe video calls, Slack huddles, and in-person meetings. It uses AI to generate meeting summaries and identifies action items to support follow-up workflows.
The tool is designed for teams in sales, customer success, and product research. It helps reduce manual note-taking by providing a searchable record of conversations and the ability to create short video clips from transcripts to share with stakeholders.
Buyers should note that while there is a free plan, advanced AI features and conversational intelligence tools are available in paid tiers. Users are responsible for complying with local recording laws, though Grain provides indicators when a recording is active.
Key Features
AI Notes and Transcription
Automatically generates meeting recordings and transcripts in over 100 languages.
Action Item Detection
Identifies next steps and assignees from conversations to help manage follow-ups.
CRM Sync
Syncs meeting notes and properties to contacts and deals in supported CRMs.
Video Clip Creation
Allows users to select text in a transcript to create and share short video clips.
Meeting Templates
Supports custom or pre-built templates to tailor notes for different meeting types.
Live Notepad
Enables users to type notes and tag important moments during a meeting.
Use Cases
Sales Coaching
Reviewing recorded calls to analyze performance and provide feedback to sales representatives.
Customer Feedback Loop
Capturing and sharing product feedback and customer sentiment with product and engineering teams.
Meeting Hand-offs
Using automated summaries to provide customer success teams with context from sales demos.
User Research
Recording and transcribing interviews to capture nuances without manual note-taking.
Integrations
- Salesforce
- HubSpot
- Pipedrive
- Slack
- Zapier
- Productboard
- Aircall
FAQ
Which meeting platforms does Grain support?
- Grain works with Zoom, Google Meet, Microsoft Teams, Webex, and Slack huddles.
Is there a free version of Grain?
- Yes, Grain offers a free plan that includes unlimited meetings, one notetaker seat, basic AI notes, and unlimited viewer seats.
How does Grain handle data security?
- Grain is SOC 2 Type II certified and hosts all data on AWS infrastructure in the USA within a dedicated virtual private cloud.
Can Grain sync with my CRM?
- Yes, Grain integrates with Salesforce, HubSpot, Pipedrive, and other CRMs to sync meeting summaries and insights to deal records.
Source category: Productivity
Source subcategory: Meeting Assistant
More tools in Productivity
Other published listings in the Productivity category.
More tools in the Meeting Assistant software type
Related listings that share the same software type for comparison and shortlisting.
