Avoma Review: AI Meeting Assistant and Conversation Intelligence
Avoma helps sales and customer success teams automate meeting documentation and lead routing. It is designed for organizations that want to centralize conversation intelligence and CRM data entry.
At a glance
- Category
- Productivity
- Best for
- Sales Teams, Customer Success Managers, RevOps Professionals, Small and Medium-sized Businesses, Enterprise Sales Organizations
- Pricing
- Plans start at $19 per recorder seat per month (billed annually). Conversation Intelligence, Revenue Intelligence, and Lead Router features are available as add-ons ranging from $19 to $29 per user per month.
- Key use cases
- Automated Meeting Documentation, Sales Coaching and Enablement, Lead Management, Pipeline Risk Monitoring, Customer Feedback Collection
- Integrations
- Salesforce, HubSpot, Zoho CRM, Pipedrive, Copper
- Official website
- www.avoma.com/
Avoma is an AI meeting assistant that supports recording, transcription, and summarization of business conversations. It is designed for sales, customer success, and RevOps teams who need to capture insights from client calls.
The platform supports transcription in 70+ languages and is designed to sync meeting notes and key data points into CRM records. It includes tools for call scoring, coaching, and pipeline risk alerts to help managers track team performance.
Buyers should note that basic meeting assistance is available in the entry-level plan, while conversation and revenue intelligence are available as paid add-ons. Organizations should confirm if their specific CRM and dialer are supported via native integrations.
Key Features
Supports automatic video recording, real-time transcription in 70+ languages, and AI-generated summary notes with custom templates.
Supports automatic saving of notes to CRM records and tracks sales methodologies such as MEDDIC and SPICED.
Includes 1:1, group, and round-robin scheduling with rules for inbound lead qualification and routing.
Includes AI call scoring, talk-pattern insights, and a real-time answer assistant to support handling objections during calls.
Provides deal and churn risk alerts, win-loss analysis, and pipeline health reports.
A chatbot interface that allows users to ask questions based on individual or global conversation data.
Use Cases
Using AI to generate summaries, action items, and follow-up email drafts after client calls.
Analyzing talk patterns and using automated call scoring to support onboarding new reps.
Setting up round-robin scheduling and automated routing for inbound website leads.
Identifying potential deal or churn risks through analysis of conversation and CRM engagement.
Creating recording snippets of customer feedback to share with product and marketing teams.
Best For
Integrations
Pricing
Plans start at $19 per recorder seat per month (billed annually). Conversation Intelligence, Revenue Intelligence, and Lead Router features are available as add-ons ranging from $19 to $29 per user per month.
FAQ
Payment is required only for 'recorder' seats—users who record and transcribe meetings. Viewers and collaborators can use the platform for free.
Yes, there is a 14-day free trial of the Organization plan with all add-ons enabled, and no credit card is required to sign up.
Yes, Avoma is designed to automatically save meeting notes to CRM records and supports updating custom fields for frameworks like MEDDIC and SPICED.
Source category: Productivity
Source subcategory: Meeting Assistant
