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fireflies.ai Review: AI Meeting Transcription and Notetaking

fireflies.ai helps business teams automate meeting documentation and information retrieval. It is designed for organizations that need a searchable record of client calls and internal syncs.

Pricing

Pricing includes a free tier with 800 minutes of storage. Paid plans include Pro ($10 per seat/month), Business ($19 per seat/month), and Enterprise ($39 per seat/month), billed annually.

At a glance

Best for
Small businesses, Mid-market companies, Enterprise companies, Sales and recruiting teams, Healthcare organizations
Key use cases
Client Call Documentation, Recruitment Interview Logging, VC Deal Tracking, Internal Team Syncs
Integrations
Zoom, Google Meet, Microsoft Teams, Salesforce, Slack
Visit fireflies.aifireflies.ai software interface screenshot

How AI is used

fireflies.ai is an AI-powered transcription tool designed to record, transcribe, and summarize meetings across various video conferencing platforms. It supports the process of taking notes, which may help participants focus on the conversation.

The tool is designed for professional teams in sales, recruiting, marketing, and healthcare. It supports over 100 languages and includes features such as speaker identification and a searchable database of past conversations.

Users can access the platform via a Chrome extension, desktop app, or mobile app for in-person meetings. It also provides an API for processing audio files and integrating with workflows.

Buyers should confirm their specific storage and AI credit needs, as these vary across the different pricing tiers.

Key Features

  • Automated Transcription

    Provides transcripts for meetings with support for over 100 languages and automatic language detection.

  • AI Meeting Summaries

    Generates automated summaries, action items, and notes after a meeting ends.

  • AskFred AI Assistant

    An AI assistant that can answer questions based on the content of recorded meetings.

  • Speaker Identification

    Identifies different speakers within a recording to clarify participant contributions.

  • Meeting Search

    Supports searching through past conversations using keywords and timestamps.

  • Live Assist

    Provides suggestions, coaching, and answers in real time during live meetings.

Use Cases

  • Client Call Documentation

    Capturing details from customer calls to support bid preparation and client management.

  • Recruitment Interview Logging

    Transcribing interviews to help score candidates and extract key details for hiring teams.

  • VC Deal Tracking

    Recording founder pitches and generating summaries to help organize deal flow and investment memos.

  • Internal Team Syncs

    Maintaining a record of internal meetings to share recaps with team members who could not attend.

Integrations

  • Zoom
  • Google Meet
  • Microsoft Teams
  • Salesforce
  • Slack
  • Asana
  • Greenhouse
  • Lever
  • Affinity

FAQ

What platforms does fireflies.ai work with?

It works with video conferencing platforms including Zoom, Google Meet, and Microsoft Teams, and is accessible via a Chrome extension, desktop app, or mobile app.

Is fireflies.ai secure for healthcare use?

Yes, it is HIPAA compliant, although this level of protection is available on the Enterprise plan.

What is the difference between the Free and Pro plans?

The Free plan offers 800 minutes of storage and limited AI summaries, while the Pro plan ($10/seat/month, billed annually) provides unlimited transcription, unlimited AI summaries, and 8,000 minutes of storage.

Source category: Productivity

Source subcategory: Meeting Assistant

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