Softworks Review: Workforce Management Software
Softworks helps businesses manage employee time, scheduling, and absence tracking. It is designed for organizations that need to connect workforce data with payroll and compliance systems.
At a glance
- Category
- Operations
- Best for
- HR professionals, Operations managers, Healthcare providers, Manufacturing firms, Retailers
- Pricing
- Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
- Key use cases
- Managing Shift Rotas, Automating Leave Requests, Payroll Integration, Compliance Tracking
- Integrations
- ADP, Ceridian, Oracle, SAP, Workday
- Official website
- softworks.com
Softworks provides a suite of workforce management tools designed to handle employee administration. The platform includes modules for tracking time and attendance, managing shifts and rostering, and handling employee absences and HR records.
It is designed for organizations across several sectors, including healthcare, manufacturing, and retail. The tool helps managers create schedules based on employee skills and availability while providing employees with a self-service app for leave requests and schedule checks.
Buyers should note that the system is configurable and supports various clocking methods, including biometric terminals and mobile GPS tracking. Because it is a modular suite, companies should confirm which specific modules align with their operational needs.
Security and compliance are supported through ISO 27001 and ISO 9001 certifications, which may be relevant for businesses in regulated industries.
Key Features
Tracks employee working hours, overtime, and flexi-balances using biometric terminals, proximity cards, or mobile apps.
Supports the creation of shift schedules and rotas based on employee skills, availability, and labor laws.
Tracks and reports on employee absences and supports digital leave requests.
Stores employee personnel information, employment records, and details on skills and training.
Allows staff to view schedules, swap shifts with approval, and update personal information via mobile or desktop.
Analyzes historical shift patterns and absence trends to forecast likely no-shows.
Captures employee time and activity against specific projects for billing and profitability insights.
Monitors entry and exit to facilities using biometric barriers and turnstiles.
Use Cases
Using eRostering to match employee skills to specific tasks and maintain staffing levels.
Moving leave applications and approvals from manual spreadsheets into a centralized digital system.
Collecting clock-in and working hour data to support payroll processing.
Using automated alerts to monitor for labor regulation breaches or expired workforce certifications.
Best For
Integrations
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
FAQ
It is used across several sectors, including healthcare, manufacturing, retail, hospitality, public sector, logistics, and construction.
Yes, it can integrate with systems such as ADP, Oracle, SAP, Workday, Sage, and Microsoft Dynamics.
This feature analyzes historical shift patterns and absence trends to help managers forecast likely no-shows and adjust schedules.
Source category: Operations
Source subcategory: Time Tracking
