AI TOOL PROFILE

Softalon: Salon Booking and Scheduling Software

Softalon helps beauty salon owners and spa managers coordinate appointments and process payments. It is designed for teams that want to automate client communication via an AI assistant and unified inbox.

Pricing

Pricing starts at $49/month for the Starter plan. Higher tiers include Accelerate ($99/month) and Ultimate ($199/month), which increase the number of supported members and locations.

At a glance

Best for
Independent stylists, Small salon owners, Multi-location spa managers, Beauty service providers
Key use cases
Online Appointment Management, Client Relationship Tracking, Automated Client Communication, Revenue and Deposit Handling
Integrations
Google Calendar, Outlook Calendar, Stripe, PayPal, Square
Visit SoftalonSoftalon software interface screenshot

How AI is used

Softalon is a scheduling and management platform designed for beauty-related businesses, including hair salons, nail salons, and med spas. It provides a booking calendar and a customizable client-facing website, allowing customers to book and manage their own appointments.

The tool supports the handling of walk-ins, manages staff availability with buffer times, and tracks client history through dedicated profiles.

Buyers should consider their team size and number of locations, as features like conversation management and custom domains are available in higher-priced tiers. Those requiring developer access should confirm requirements for the Ultimate plan's API and webhook support.

Key Features

  • Online Booking Website

    A customizable site where clients can browse services and book, reschedule, or cancel appointments independently.

  • AI Assistant

    An automated tool designed to answer client questions and book appointments through messaging channels.

  • Calendar & Scheduling

    A scheduling view that manages staff availability, includes buffer times, and helps prevent double-bookings.

  • Unified Inbox

    A single interface for managing client conversations from WhatsApp, Instagram, and Facebook Messenger.

  • Payment Processing

    Supports online and offline payments, including the option to require deposits.

  • Visual Workflow Builder

    A drag-and-drop editor used to create automated client notifications and business reminders.

Use Cases

  • Online Appointment Management

    Providing a branded booking page where clients can self-schedule and manage their visits.

  • Client Relationship Tracking

    Maintaining client profiles with service histories and staff notes.

  • Automated Client Communication

    Using an AI assistant to handle routine booking inquiries via social messaging apps.

  • Revenue and Deposit Handling

    Collecting upfront deposits via Stripe, PayPal, or Square to secure appointment slots.

Integrations

  • Google Calendar
  • Outlook Calendar
  • Stripe
  • PayPal
  • Square
  • WhatsApp
  • Messenger
  • Mailchimp
  • Brevo
  • Klaviyo
  • Google Analytics
  • Google Tag Manager
  • Meta Pixel

FAQ

Does Softalon charge commissions on bookings?

No, Softalon uses a flat monthly fee and does not charge per-booking fees or commissions.

Is there a free trial available?

Yes, Softalon offers a 14-day free trial for its plans.

Can Softalon be used for more than one location?

Yes, the Accelerate plan supports up to 2 locations and the Ultimate plan supports up to 3 locations.

Which payment providers does Softalon support?

Softalon supports online payments via Stripe, PayPal, and Square, as well as the recording of offline payments.

Source category: Operations

Source subcategory: Calendar & Scheduling

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