AI TOOL PROFILE
Reviewz: Review Collection Software for Shopify
- Ecommerce
- Survey and Feedback
- Shopify store owners
- Ecommerce merchants
- Retail businesses using Shopify
Pricing
Pricing starts at 59€ per month for the Starter plan (0-250 orders). Higher tiers include Growth at 119€ (250-2500 orders) and Unlimited at 299€, with a 20% discount for annual billing.
At a glance
- Best for
- Shopify store owners, Ecommerce merchants, Retail businesses using Shopify
- Key use cases
- Automating Public Review Growth, Managing Negative Feedback, Customer Sentiment Tracking, Multi-Channel Outreach
- Integrations
- Shopify, Trustpilot, Google, Judge.me, Slack
- Official website
- Visit Reviewz official website
How AI is used
Reviewz is an automated review collection tool for Shopify store owners. It focuses on building social proof by guiding satisfied customers toward public review platforms while capturing negative feedback through a private portal.
The software is designed for ecommerce merchants who want to automate review requests. It supports multi-channel outreach via WhatsApp, SMS, and email.
Buyers should note that the tool uses conditional logic to filter customers based on satisfaction. This helps ensure that only those with positive experiences are directed to sites like Trustpilot or Google.
Before choosing this tool, buyers should confirm how the order-based pricing tiers align with their monthly volume and whether the available notification channels fit their customer demographic.
Key Features
Smart Conditional Logic
Filters customers based on satisfaction levels to route them toward either public review sites or private feedback forms.
Multi-Channel Campaigns
Sends review invitations through WhatsApp, email, and SMS.
Private Feedback Portal
Captures negative customer experiences in a private form to allow the business to address issues internally.
AI-Powered Analysis
Provides sentiment analysis to identify customer preferences and areas for product improvement.
Trustpilot Auto-Matching
Designed to automate the matching and collection of reviews for Trustpilot.
Analytics Dashboard
Tracks review rates, sentiment scores, and overall campaign performance.
Use Cases
Automating Public Review Growth
Using scheduled requests to prompt satisfied customers to leave reviews on Trustpilot, Google, or Judge.me.
Managing Negative Feedback
Routing dissatisfied buyers to a private form to resolve complaints before they reach public forums.
Customer Sentiment Tracking
Using AI analysis to monitor what customers like or dislike about specific products.
Multi-Channel Outreach
Engaging customers via WhatsApp or SMS to reach users on their preferred platforms.
Integrations
- Shopify
- Trustpilot
- Judge.me
- Slack
- Discord
FAQ
Who is Reviewz designed for?
- Reviewz is designed for Shopify merchants and ecommerce store owners who want to automate their review collection process.
How does the pricing work?
- Pricing is tiered by order volume, starting at 59€ per month for up to 250 orders, with additional fees for extra orders.
Does it help manage negative reviews?
- Yes, it uses conditional logic to route unhappy customers to a private feedback portal rather than public review sites.
What channels can be used to request reviews?
- The tool supports sending requests via WhatsApp, SMS, and email.
Source category: Ecommerce
Source subcategory: Survey & Feedback
More tools in Ecommerce
Other published listings in the Ecommerce category.
More tools in the Survey and Feedback software type
Related listings that share the same software type for comparison and shortlisting.
