AI TOOL PROFILE
ResDiary: Restaurant Booking and Table Management System
- Operations
- Calendar and Scheduling
- Single restaurant operators
- Restaurant group managers
- Hotel dining operations
- Pubs and bars
- Cafes
Pricing
ResDiary uses a monthly fee model with no per-booking commissions. Core plan pricing is tailored to the venue's scale and booking volume. Available add-ons range from $15 to $65 per month.
At a glance
- Best for
- Single restaurant operators, Restaurant group managers, Hotel dining operations, Pubs and bars, Cafes
- Key use cases
- Digital Table Management, Managing Group Reservations, Multi-Site Coordination, Revenue Protection
- Integrations
- EPOS integration, PMS integration, Acteol CRM, DesignMyNight, Reserve with Google
- Official website
- Visit resdiary official website
How AI is used
ResDiary is a reservation and table management system designed for hospitality venues including restaurants, hotels, pubs, and cafes. It supports digital workflows by replacing paper diaries with a cloud-based system that allows for 24/7 online bookings via website widgets, social media, and Google Search.
The software is intended for a range of users, from single-venue operators to enterprise-level restaurant groups. It provides tools to help control customer flow through yield management and supports revenue protection via deposits and prepayments.
Buyers should note that core features are consistent across plans, while the specific plan chosen is based on the monthly volume of bookings the venue handles. Several optional paid add-ons are available for needs such as gift vouchers or event management.
ResDiary also offers an AI-powered version called Evo, which is designed to help operators identify no-show risks and manage guest personalization for VIPs.
Key Features
Online Table Reservations
Supports 24/7 booking capabilities via the venue's website, social media, and Google Search.
Yield Management
Tools to help control the flow of customers by managing the number of bookings and covers per time interval.
Automated Reminders and Deposits
Supports guest notifications and the collection of deposits and prepayments to help reduce no-shows.
AI-Driven No-Show Detection
Available in ResDiary Evo, this feature identifies potential no-show risks to help protect venue revenue.
Guest Personalization
Supports the recognition of VIP and frequent diners to help personalize service and marketing.
Role-Based Data Access
Allows operators to manage which staff members have access to specific business and customer data.
Use Cases
Digital Table Management
Using a cloud-based planner that syncs across devices to replace manual paper diaries.
Managing Group Reservations
Using the Event Manager add-on to handle large party bookings and event enquiries.
Multi-Site Coordination
Restaurant groups using unified visibility to compare performance across different venues.
Revenue Protection
Implementing credit card guarantees and prepayments for high-demand time slots.
Integrations
- EPOS integration
- PMS integration
- Acteol CRM
- DesignMyNight
- Reserve with Google
- Wireless Social
FAQ
Does ResDiary charge a commission on bookings?
- No, ResDiary does not charge a commission fee for bookings made via your website, social media, Google, or DesignMyNight.
What are the different ResDiary plans?
- ResDiary offers Connect, Express, Pro, and Ultimate plans. These provide the same core features, but differ based on the number of bookings supported per plan.
Can ResDiary help reduce no-shows?
- Yes, the system supports automated reminders, deposits, and prepayments, and the Evo version uses AI to identify no-show risks.
Source category: Operations
Source subcategory: Calendar & Scheduling
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