

LINO is an AI-powered receptionist designed to handle phone calls for service-based businesses. Instead of a standard phone tree or voicemail, the system uses voice conversations to interact with callers, check availability, and book appointments.
The platform is designed for owners of small to mid-sized service companies, such as plumbers, HVAC technicians, and salon operators, who may miss calls while working on-site. It is intended to help capture leads that would otherwise go to voicemail.
Beyond voice calls, the tool includes features for managing customer data and communicating via SMS. Buyers should confirm if the automated voice interactions align with their customer service standards and how the provided business phone number fits their existing communication setup.
Answers calls 24/7 using voice conversations to interact with customers based on business services and FAQs.
Checks availability and books appointments during the call.
Sends an auto-reply with a booking link to callers when a call is missed.
Provides a unified inbox for managing text conversations and sending follow-ups.
Automatically builds a database of customers who interact with the system.
Syncs the AI booking system with Google Calendar to manage availability.
Supports lead capture for urgent services, such as plumbing leaks, by providing booking options via text when the owner is unavailable.
Uses automated reminders and rebooking texts to help reduce no-shows and fill open slots in a service schedule.
Helps manage high volumes of incoming calls during busy periods, such as HVAC peak seasons.
Allows customers to book appointments via a voice AI receptionist outside of standard business hours.
LINO is available for $197 per month or $1,970 per year. A 7-day free trial is available with no credit card required.
The vendor states most business owners can be set up in under 5 minutes by answering business questions and selecting a voice personality.
No, the platform is browser-based and accessible via phone or computer, and LINO provides a dedicated business phone number.
It is designed for local service businesses that book appointments, including plumbers, HVAC technicians, salons, dental offices, and general contractors.
Yes, LINO offers a 7-day free trial that does not require a credit card to start.
Source category: Customer Support
Source subcategory: Calendar & Scheduling
LINO is an AI receptionist platform for local service businesses that automates call answering and appointment booking. It supports lead recovery through voice AI and missed call text-backs for owners who cannot answer every call. Buyers should consider how a dedicated new business number fits into their current operations.