Gfacility: Integrated Workplace and IT Management Software
Gfacility helps IT, HR, and facility management teams coordinate hybrid work environments. It is designed for organizations that want to unify room bookings and IT ticketing in one place.
At a glance
- Category
- Operations
- Best for
- Facility Management teams, IT Operations managers, HR and Workplace teams, Organizations with hybrid offices, Companies with multiple locations
- Pricing
- Pricing was not clearly available from the provided evidence. A free 30-day trial is mentioned as available with no credit card required.
- Key use cases
- Hybrid Office Coordination, Unified Service Desk, Automating Meeting Logistics, ITIL-Compliant IT Operations
- Integrations
- Microsoft 365, Google Workspace, Microsoft Outlook, Microsoft Teams, Google Calendar
- Official website
- gfacility.com
Gfacility is an Integrated Workplace Management System (IWMS) that combines facility operations with IT Service Management (ITSM). It is designed for teams managing hybrid offices who need to handle meeting room schedules and IT support tickets within a single interface.
The platform supports digital workflows by integrating with common calendars and providing AI-driven automation for repetitive tasks. It supports the physical office experience via visitor kiosks and room signage, and the digital support experience through ITIL-aligned service desk tools.
Buyers should confirm the specific level of AI automation and implementation requirements based on their organization's technical setup.
Key Features
Supports space reservations via calendars and includes digital door displays for check-ins and real-time availability.
Provides ITIL-aligned tools for incident, change, and problem management to track and resolve technical issues.
Supports visitor registration and manages catering orders based on meeting attendance.
Designed to automate tasks such as rescheduling meetings, chasing supplier contracts, and resolving common tickets.
Supports tracking of workplace and IT assets with maintenance scheduling and CMDB capabilities.
Provides dashboards to monitor space occupancy trends and service delivery performance.
Use Cases
Managing desk and room bookings and coordinating office days for hybrid employees.
Centralizing IT, HR, and facility requests into one ticketing channel for routing and tracking.
Using AI to adjust room sizes or catering orders based on confirmed attendees.
Managing the lifecycle of IT incidents and changes with audit-ready records.
Best For
Integrations
Pricing
Pricing was not clearly available from the provided evidence. A free 30-day trial is mentioned as available with no credit card required.
FAQ
It is a platform that combines workplace management, such as room and desk booking, with IT service management, such as ticketing and asset tracking, using AI to support repetitive tasks.
Yes, it provides integration with Microsoft 365, Outlook, and Google Workspace to synchronize bookings.
Most organizations are operational within 4–6 weeks, though some can be ready within a week depending on the scope.
The platform is ISO 27001 certified and GDPR compliant, using encryption and Single Sign-On (SSO) for access control.
Source category: Operations
Source subcategory: Facility Management
