AI TOOL PROFILE
Gfacility: Integrated Workplace and IT Management Software
- Operations
- Facility Management
- Facility Management teams
- IT Operations managers
- HR and Workplace teams
- Organizations with hybrid offices
- Companies with multiple locations
Pricing
Pricing was not clearly available from the provided evidence. A free 30-day trial is mentioned as available with no credit card required.
At a glance
- Best for
- Facility Management teams, IT Operations managers, HR and Workplace teams, Organizations with hybrid offices, Companies with multiple locations
- Key use cases
- Hybrid Office Coordination, Unified Service Desk, Automating Meeting Logistics, ITIL-Compliant IT Operations
- Integrations
- Microsoft 365, Google Workspace, Microsoft Outlook, Microsoft Teams, Google Calendar
- Official website
- Visit gfacility official website
How AI is used
Gfacility is an Integrated Workplace Management System (IWMS) that combines facility operations with IT Service Management (ITSM). It is designed for teams managing hybrid offices who need to handle meeting room schedules and IT support tickets within a single interface.
The platform supports digital workflows by integrating with common calendars and providing AI-driven automation for repetitive tasks. It supports the physical office experience via visitor kiosks and room signage, and the digital support experience through ITIL-aligned service desk tools.
Buyers should confirm the specific level of AI automation and implementation requirements based on their organization's technical setup.
Key Features
Room Booking and Signage
Supports space reservations via calendars and includes digital door displays for check-ins and real-time availability.
IT Service Management (ITSM)
Provides ITIL-aligned tools for incident, change, and problem management to track and resolve technical issues.
Visitor and Catering Management
Supports visitor registration and manages catering orders based on meeting attendance.
AI Assistants and Digital Workers
Designed to automate tasks such as rescheduling meetings, chasing supplier contracts, and resolving common tickets.
Asset and Configuration Management
Supports tracking of workplace and IT assets with maintenance scheduling and CMDB capabilities.
Workplace Insights
Provides dashboards to monitor space occupancy trends and service delivery performance.
Use Cases
Hybrid Office Coordination
Managing desk and room bookings and coordinating office days for hybrid employees.
Unified Service Desk
Centralizing IT, HR, and facility requests into one ticketing channel for routing and tracking.
Automating Meeting Logistics
Using AI to adjust room sizes or catering orders based on confirmed attendees.
ITIL-Compliant IT Operations
Managing the lifecycle of IT incidents and changes with audit-ready records.
Integrations
- Microsoft 365
- Google Workspace
- Microsoft Outlook
- Microsoft Teams
- Google Calendar
FAQ
What does Gfacility do?
- It is a platform that combines workplace management, such as room and desk booking, with IT service management, such as ticketing and asset tracking, using AI to support repetitive tasks.
Does Gfacility integrate with existing calendars?
- Yes, it provides integration with Microsoft 365, Outlook, and Google Workspace to synchronize bookings.
How long does it take to set up?
- Most organizations are operational within 4–6 weeks, though some can be ready within a week depending on the scope.
Is Gfacility secure and compliant?
- The platform is ISO 27001 certified and GDPR compliant, using encryption and Single Sign-On (SSO) for access control.
Source category: Operations
Source subcategory: Facility Management
More tools in Operations
Other published listings in the Operations category.
More tools in the Facility Management software type
Related listings that share the same software type for comparison and shortlisting.
