AI TOOL PROFILE

Digital Reception: Visitor Management System

Digital Reception helps facility and security managers digitize the guest check-in process. It is designed for organizations looking to reduce manual reception tasks and maintain a real time log of people on-site.

Pricing

Offers a free basic plan. The Standard plan has €499 start-up costs, and Enterprise pricing is custom based on requirements. Custom development starts at €120 per hour.

At a glance

Best for
Small to mid-sized businesses, Facility managers, Security officers, Corporate offices, Manufacturing plants
Key use cases
Corporate Office Guest Management, Industrial Site Logistics, Unstaffed Reception Areas, Campus Safety Tracking
Integrations
Google Workspace, Microsoft Office 365, Paxton, API, Webhooks
Visit digital receptiondigital reception software interface screenshot

How AI is used

Digital Reception is a visitor management system designed for workplaces, industrial plant floors, labs, and campuses. It replaces paper logbooks with a digital interface where guests can check in via QR codes, PINs, or manual entry.

The software supports roles such as Facility, ICT, and Security Managers who need to track site occupancy for safety and security purposes. It supports automated notifications to hosts upon guest arrival and integrates with calendars to manage appointments.

Depending on the plan, the system supports tasks such as badge printing, document signing, and access control integration. It can be deployed on the vendor's provided hardware or via browser-based access on existing tablets.

Buyers should confirm whether they need basic check-in functionality or advanced features like AI assistants, API access, and custom branding, as these are tiered across different plans.

Key Features

  • Multi-method Check-in

    Supports visitor registration via QR code scanning, PIN entry, or manual touchscreen entry.

  • Automated Host Notifications

    Sends alerts to staff via email, SMS, or telephone calls when a visitor arrives.

  • Calendar Integration

    Supports integration with Google Workspace and Microsoft Office 365 to manage meeting schedules and invitations.

  • Real time Attendance Overview

    Provides a list of individuals currently in the building for security and emergency evacuation purposes.

  • Digital Document Signing

    Allows visitors to sign NDAs or safety waivers directly on the reception screen.

  • Badge Printing

    Supports the on-demand printing of visitor identification badges.

Use Cases

  • Corporate Office Guest Management

    Using calendar integration to send QR codes to clients, allowing them to check in independently upon arrival.

  • Industrial Site Logistics

    Categorizing truck drivers and delivery personnel to provide specific routing and notify the relevant department.

  • Unstaffed Reception Areas

    Providing a digital kiosk that allows visitors to notify staff or use video calling in the absence of a physical receptionist.

  • Campus Safety Tracking

    Maintaining a digital log of guests and employees on a campus for emergency response and security.

Integrations

  • Google Workspace
  • Microsoft Office 365
  • Paxton
  • API
  • Webhooks

FAQ

How do visitors check in using Digital Reception?

Depending on the plan, visitors can scan a pre-received QR code, enter a PIN, or use a manual touchscreen interface to register their arrival.

Can I use my own tablet for the system?

Yes, while the company provides standard hardware solutions, the system may be used with your own tablet setup.

Which plan includes custom branding?

Basic branding (logo) is available in the Professional plan, while full custom branding is available starting from the Enterprise license.

Source category: Operations

Source subcategory: Facility Management

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