AI TOOL PROFILE
Fixform - Facility Management Software
- Operations
- Facility Management
- Facility managers
- Property management companies
- Healthcare facilities
- School administrators
- Retail chain operators
- Social housing providers
Pricing
Pricing is based on the number of buildings managed, with all features included. Buyers should confirm current pricing on the vendor website.
At a glance
- Best for
- Facility managers, Property management companies, Healthcare facilities, School administrators, Retail chain operators
- Key use cases
- Multi-site Maintenance Coordination, Digital Incident Reporting, Asset Life Cycle Tracking, Compliance Document Management
- Integrations
- SocioPACK, Plenion, TOPdesk, Excel export
- Official website
- Visit fixform official website
How AI is used
Fixform is a facility management tool that digitizes the process of reporting and resolving building issues. It uses a web-based interface and QR codes, allowing staff or visitors to report problems via a browser without installing a dedicated app.
The software is designed for property managers, healthcare facilities, schools, and multi-site retail operations. It helps these teams centralize maintenance tasks and asset data in one hub.
Key capabilities include AI-driven task routing and a centralized document hub for managing compliance certificates and manuals. The platform is ISO 27001 certified and GDPR compliant for organizations with specific data security requirements.
Buyers should confirm if the pricing structure based on the number of managed buildings aligns with their budget and if the available integrations fit their existing ticketing workflows.
Key Features
QR Code Issue Reporting
Allows users to scan a unique code to report maintenance issues via a web browser without an app installation.
AI Task Routing
Uses AI and smart routing rules to automatically assign maintenance tasks based on category, location, or urgency.
Centralized Asset Catalog
Tracks asset details including brand, supplier, and purchase date to monitor condition and status.
Document Hub
Stores maintenance certificates and manuals with version control and custom permission levels.
Preventive Maintenance Scheduling
Supports the creation of recurring tasks and automated reminders for routine inspections and cleaning.
Insights and Reporting
Provides a dashboard to monitor open tasks, completion rates, and team performance in real time.
Use Cases
Multi-site Maintenance Coordination
Managing repairs across multiple properties using a unified dashboard and location-specific QR codes.
Digital Incident Reporting
Supporting residents or visitors in reporting facility issues quickly via a web form.
Asset Life Cycle Tracking
Monitoring the status of machinery and electronics to plan for replacements or routine upkeep.
Compliance Document Management
Organizing and tracking expiry dates for safety certificates and operating manuals.
Integrations
- SocioPACK
- Plenion
- TOPdesk
- Excel export
FAQ
Do users need an app to report issues in Fixform?
- No, Fixform is web-based. Users can report issues by scanning a QR code or using a link in their mobile or desktop browser.
How does Fixform handle task assignments?
- Fixform uses smart routing rules and AI to automatically assign tasks based on the issue's category, location, urgency, or the responsible team.
How is Fixform priced?
- Pricing is based on the number of buildings you manage, with all features included and no hidden fees.
Is Fixform suitable for healthcare and schools?
- Yes, the platform is designed for various environments including hospitals, schools, care homes, and retail stores.
Source category: Operations
Source subcategory: Facility Management
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