Engage Beast: Social Media Unified Inbox and AI Messaging
Engage Beast helps small businesses and agencies manage customer interactions across multiple social channels. It is designed for teams that need to centralize fragmented DMs and comments.
At a glance
- Category
- Customer Support
- Best for
- Small Businesses, Marketing Agencies, Customer Support Teams, Social Media Managers
- Pricing
- Pricing starts at $59/month for the Starter plan (3 profiles, 1 user, 5,000 AI credits). Other tiers include Growth at $149/month and Beast Mode at $499/month. A free tier is available for 1 profile and 50 AI quick replies per month.
- Key use cases
- Multi-Channel Lead Management, Automating Routine Inquiries, Agency Client Management, Comment Management
- Integrations
- Instagram, Facebook, Messenger, WhatsApp, Google Business
- Official website
- engagebeast.ai
Engage Beast is a social media messaging platform that consolidates direct messages and comments from different channels into a single unified inbox. It supports platforms such as Instagram, Facebook, Messenger, WhatsApp, Google Business, YouTube, and LinkedIn, with Reddit, TikTok, and X listed as coming soon.
The tool is designed for users ranging from individual side hustlers and small business owners to marketing agencies and enterprises. It focuses on capturing inquiries across various social touchpoints in one place.
Its AI capabilities study a brand's tone and FAQs to suggest or automate replies. Users can review and edit these AI-generated responses before they are sent to the customer.
Buyers should confirm the AI credit limits associated with each pricing tier and verify that the specific social profiles they need to manage are currently supported.
Key Features
Consolidates DMs, comments, and messages from multiple social media platforms into one dashboard.
Generates responses to customer inquiries based on learned brand tone and knowledge base information.
Allows users to review, edit, and approve AI-generated replies before they are sent.
Analyzes past responses and FAQs to match a business's communication style.
Supports the upload of short answers, URLs, and files to inform AI responses.
Supports assigning conversations to team members and managing user roles.
Use Cases
Managing leads from Instagram, Facebook, and WhatsApp within a single interface.
Using AI to handle common questions via auto-replies.
Supporting multi-brand operations by connecting multiple social profiles under a single account.
Responding to comments on social posts and ads from a unified dashboard.
Best For
Integrations
Pricing
Pricing starts at $59/month for the Starter plan (3 profiles, 1 user, 5,000 AI credits). Other tiers include Growth at $149/month and Beast Mode at $499/month. A free tier is available for 1 profile and 50 AI quick replies per month.
FAQ
It supports Instagram, Facebook, Messenger, WhatsApp, Google Business, YouTube, and LinkedIn. Reddit, TikTok, and X are listed as coming soon.
Yes, the platform is designed to let users review, edit, and approve AI-generated responses before they are sent.
If credits are depleted, automated replies pause, but users can still send manual responses. Add-on credits are available.
Yes, there is a free tier that supports 1 social profile, 1 user, and 50 AI quick replies per month.
Source category: Customer Support
Source subcategory: Live Chat
