Chatim: Live Chat and AI Chatbot Software
Chatim helps business owners engage website visitors in real time and capture leads when staff are offline. It is designed for teams that need a combination of manual chat and AI-driven automation to handle common queries.
At a glance
- Category
- Customer Support
- Best for
- Small business owners, Customer support teams, Lead generation focused businesses, Website administrators
- Pricing
- Chatim is free to get started, and no credit card is required to begin using the service.
- Key use cases
- Visitor Engagement, After-Hours Lead Capture, Automated FAQ Handling, Multi-Channel Routing
- Integrations
- Slack, WordPress, Shopify, WIX, Squarespace
- Official website
- chatim.app/en/
Chatim is a communication tool designed to help businesses interact with website visitors through a live chat widget. It provides a tiered approach to automation, allowing users to start with rule-based bots for FAQs and use an AI chatbot that can be trained on specific company data, such as sitemaps and URLs.
The software is intended for businesses looking to increase visitor conversion and provide 24/7 support. Beyond the chat window, it supports the addition of direct contact buttons for platforms like WhatsApp and Telegram, giving visitors multiple ways to reach a company.
Buyers should verify which specific administrative roles and reporting metrics best fit their internal management structure.
Setup is designed to be straightforward, with a lightweight widget intended to maintain website loading speeds and Core Web Vitals.
Key Features
Allows team members to talk directly with website visitors in real time.
Supports training an AI bot using knowledge bases, URLs, sitemaps, or manual entries to answer business-specific questions.
Provides bots to handle common questions and initial visitor interactions.
Adds buttons for WhatsApp, Telegram, Facebook Messenger, phone, and email within the chat widget.
Tracks conversation volume, visitor trends, and browser or device breakdowns.
Includes Admin and Manager roles for assigning conversations and managing the dashboard.
Supports adjustments to colors, button shapes, avatars, and auto-open timing.
Use Cases
Providing real-time support to answer questions and help convert visitors into customers.
Using chatbots to collect lead information when the business is closed or the team is offline.
Training an AI bot on a company sitemap to handle repetitive queries 24/7.
Offering visitors a choice between live chat or messaging via WhatsApp and Telegram.
Best For
Integrations
Pricing
Chatim is free to get started, and no credit card is required to begin using the service.
FAQ
Chatim is used to provide real-time live chat for website visitors, automate responses via rule-based or AI chatbots, and provide multiple contact options like WhatsApp and email.
Yes, the AI chatbot can be trained using a company's knowledge base, including URLs, sitemaps, and manual entries.
Yes, the software is free to get started and does not require a credit card for the initial setup.
Source category: Customer Support
Source subcategory: Live Chat
