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Giosg: AI Agents and Digital Experience Platform

Giosg helps businesses in sectors such as automotive and e-commerce automate customer requests and lead capture. It supports teams that need to combine AI automation with human live chat and WhatsApp communication.

At a glance

Category
Marketing
Best for
Automotive dealerships, E-commerce stores, Pharmaceutical companies, Telecommunications providers, Businesses seeking lead capture automation
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
Key use cases
Support Automation, Lead Generation, Product Discovery, Omnichannel Engagement
Integrations
WhatsApp
Official website
giosg.com
Screenshot of Giosg website

Giosg is a digital experience platform that uses AI agents to manage customer interactions. The software is designed to handle routine requests through automation, while providing a path to human agents via live chat, phone, or WhatsApp for complex issues.

It is geared toward businesses in the automotive, e-commerce, pharmaceutical, and telecommunications industries. The tool offers specialized agents for different functions, such as supporting shoppers in choosing products or capturing new leads through interactive content.

Beyond chatbots, the platform includes an interaction builder for creating quizzes and pop-ups to engage website visitors.

Prospective users should confirm how the AI agents integrate with their existing internal data and whether the specific industry solutions align with their operational needs.

Key Features

AI Agents

Automated agents designed to handle customer support requests, lead generation, and shopping assistance.

Live Support

Communication tools that allow human agents to interact with customers via live chat, phone, and WhatsApp.

Interaction Builder

Tools for creating interactive web content including quizzes, pop-ups, and video bots.

Agentic Analytics

Provides conversational insights to move beyond static data reporting.

Web Personalization

Supports the delivery of personalized web experiences to visitors.

Use Cases

Support Automation

Using AI agents to help resolve everyday customer requests.

Lead Generation

Capturing leads using AI Lead Agents and interactive forms.

Product Discovery

Helping customers choose and compare products via AI Shopping Agents.

Omnichannel Engagement

Connecting customer conversations across live chat, WhatsApp, and phone.

Best For

Automotive dealershipsE-commerce storesPharmaceutical companiesTelecommunications providersBusinesses seeking lead capture automation

Integrations

WhatsApp

Pricing

Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.

FAQ

What does Giosg do?

Giosg provides AI agents and communication tools to help businesses automate customer support, capture leads, and assist customers with product discovery.

Which industries is Giosg designed for?

It is designed for the automotive, e-commerce, pharmaceutical, and telecommunications industries.

Can Giosg handle live human conversations?

Yes, the platform supports live chat, phone, and WhatsApp to allow human agents to step in when AI automation is not sufficient.

How is Giosg priced?

Specific pricing details were not provided in the available evidence; buyers should request a demo from the vendor.

Source category: Marketing

Source subcategory: AI Chatbot

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