{"best_for":["Small business owners","Customer support teams","Lead generation focused businesses","Website administrators"],"citation":{"dataset":"aitoolsforbusiness-agent-tool-export","directory_tool_url":"https://aitoolsforbusiness.ai/chatim","json_profile_url":"https://aitoolsforbusiness.ai/data/tools/chatim.json","markdown_profile_url":"https://aitoolsforbusiness.ai/data/markdown/tools-md-010.json","schema_version":"1.4.0","suggested_citation_label":"AI Tools for Business: Chatim (https://aitoolsforbusiness.ai/chatim)"},"features":["Real-time Live Chat: Allows team members to talk directly with website visitors in real time.","AI Chatbot Training: Supports training an AI bot using knowledge bases, URLs, sitemaps, or manual entries to answer business-specific questions.","Rule-based Automation: Provides bots to handle common questions and initial visitor interactions.","Multi-channel Contact Buttons: Adds buttons for WhatsApp, Telegram, Facebook Messenger, phone, and email within the chat widget.","Analytics Dashboard: Tracks conversation volume, visitor trends, and browser or device breakdowns.","Team Collaboration: Includes Admin and Manager roles for assigning conversations and managing the dashboard.","Widget Customization: Supports adjustments to colors, button shapes, avatars, and auto-open timing."],"freshness_status":"fresh","name":"Chatim","pricing_note":"Chatim is free to get started, and no credit card is required to begin using the service.","pricing_url":"https://chatim.app/en/pricing","primary_category":"Customer Support","profile_last_verified":"2026-06-04T15:43:20.941Z","secondary_categories":[],"short_description":"Chatim is a live chat software that provides real-time visitor messaging, rule-based automation, and an AI chatbot for business websites.","slug":"chatim","sponsorship_status":"none","url":"https://aitoolsforbusiness.ai/chatim","use_cases":["Visitor Engagement: Providing real-time support to answer questions and help convert visitors into customers.","After-Hours Lead Capture: Using chatbots to collect lead information when the business is closed or the team is offline.","Automated FAQ Handling: Training an AI bot on a company sitemap to handle repetitive queries 24/7.","Multi-Channel Routing: Offering visitors a choice between live chat or messaging via WhatsApp and Telegram."],"website_url":"https://chatim.app/en/"}