Appointedd: Online Booking and Scheduling Software
Appointedd helps small and mid-market businesses manage their scheduling and customer data. It is designed for retail or service-based teams that need to integrate bookings into their CRM or payment workflows.
At a glance
- Category
- Operations
- Best for
- Small businesses, Mid-market companies, Retailers, Global brands, Service-based businesses
- Pricing
- Appointedd offers a Self-Serve tier for SMEs and an Enterprise tier for larger brands. The Self-Serve tier includes 1% Stripe fees, while the Enterprise tier features 0% commission and dedicated account management.
- Key use cases
- Personal Shopping, Beauty Consultations, Test Drive Bookings, Event and Masterclass Management, Clothing Fittings
- Integrations
- Stripe, Adyen, Salesforce, Zoom, Google Calendar
- Official website
- appointedd.com
Appointedd is a cloud-based scheduling platform that focuses on capturing "Booked Intent" by using custom questions during the booking process to help staff prepare for visits and personalize customer interactions.
The tool supports a range of users, from small businesses and startups to global brands and large retailers. It is designed for various booking types, including in-store consultations, virtual appointments, and ticketed events, and can be embedded into a website via customizable widgets.
For larger organizations, the platform provides tools for multi-location management, tiered user permissions, and security certifications. It also offers an open API to connect booking data with other business systems such as CRMs and POS tools.
Buyers should confirm which pricing tier fits their needs, as the Self-Serve option includes a 1% transaction fee for Stripe payments, while the Enterprise plan removes this commission in exchange for dedicated account management and a tailored implementation.
Key Features
Embeddable scheduling tools that can be styled with brand colors and fonts to fit a company's website.
System-generated SMS and email reminders and follow-ups designed to help reduce no-shows.
Adjusts booking times based on the user's location to support global operations.
A centralized center to manage schedules and updates across multiple store locations.
Supports taking deposits or full payments at the time of booking via integrated gateways.
Tools to track booking trends, performance, and conversion rates.
Use Cases
Scheduling one-on-one shopping sessions to provide a tailored in-store service.
Managing bookings for professional beauty services, both online and in-person.
Organizing vehicle test drives by capturing lead information during the scheduling process.
Handling registrations and ticket sales for branded events or educational classes.
Coordinating appointment-based fitting sessions across multiple store locations.
Best For
Integrations
Pricing
Appointedd offers a Self-Serve tier for SMEs and an Enterprise tier for larger brands. The Self-Serve tier includes 1% Stripe fees, while the Enterprise tier features 0% commission and dedicated account management.
FAQ
Based on the provided evidence, Appointedd offers a paid Self-Serve tier and an Enterprise tier; a free plan is not mentioned.
The platform includes an Enterprise Management Console that allows businesses to manage schedules and updates for every store location from a single center.
Yes, Appointedd provides an open API and direct integrations with tools like Salesforce to sync appointment data.
Appointedd is ISO 27001 accredited and GDPR compliant, using SSL encryption to protect customer information.
Source category: Operations
Source subcategory: Calendar & Scheduling
