AI TOOL PROFILE
Appointedd: Online Booking and Scheduling Software
- Operations
- Calendar and Scheduling
- Small businesses
- Mid-market companies
- Retailers
- Global brands
- Service-based businesses
Pricing
Appointedd offers a Self-Serve tier for SMEs and an Enterprise tier for larger brands. The Self-Serve tier includes 1% Stripe fees, while the Enterprise tier features 0% commission and dedicated account management.
At a glance
- Best for
- Small businesses, Mid-market companies, Retailers, Global brands, Service-based businesses
- Key use cases
- Personal Shopping, Beauty Consultations, Test Drive Bookings, Event and Masterclass Management, Clothing Fittings
- Integrations
- Stripe, Adyen, Salesforce, Zoom, Google Calendar
- Official website
- Visit Appointedd official website
How AI is used
Appointedd is a cloud-based scheduling platform that focuses on capturing "Booked Intent" by using custom questions during the booking process to help staff prepare for visits and personalize customer interactions.
The tool supports a range of users, from small businesses and startups to global brands and large retailers. It is designed for various booking types, including in-store consultations, virtual appointments, and ticketed events, and can be embedded into a website via customizable widgets.
For larger organizations, the platform provides tools for multi-location management, tiered user permissions, and security certifications. It also offers an open API to connect booking data with other business systems such as CRMs and POS tools.
Buyers should confirm which pricing tier fits their needs, as the Self-Serve option includes a 1% transaction fee for Stripe payments, while the Enterprise plan removes this commission in exchange for dedicated account management and a tailored implementation.
Key Features
Customizable Booking Widgets
Embeddable scheduling tools that can be styled with brand colors and fonts to fit a company's website.
Automated Communications
System-generated SMS and email reminders and follow-ups designed to help reduce no-shows.
Multi-Timezone Scheduling
Adjusts booking times based on the user's location to support global operations.
Enterprise Management Console
A centralized center to manage schedules and updates across multiple store locations.
Payment Integration
Supports taking deposits or full payments at the time of booking via integrated gateways.
Data Analytics
Tools to track booking trends, performance, and conversion rates.
Use Cases
Personal Shopping
Scheduling one-on-one shopping sessions to provide a tailored in-store service.
Beauty Consultations
Managing bookings for professional beauty services, both online and in-person.
Test Drive Bookings
Organizing vehicle test drives by capturing lead information during the scheduling process.
Event and Masterclass Management
Handling registrations and ticket sales for branded events or educational classes.
Clothing Fittings
Coordinating appointment-based fitting sessions across multiple store locations.
Integrations
- Stripe
- Adyen
- Salesforce
- Zoom
- Google Calendar
- Microsoft Outlook
- Microsoft Teams
- Zapier
- WordPress
- Yext
- NewStore
FAQ
Does Appointedd offer a free plan?
- Based on the provided evidence, Appointedd offers a paid Self-Serve tier and an Enterprise tier; a free plan is not mentioned.
How does Appointedd handle multi-location management?
- The platform includes an Enterprise Management Console that allows businesses to manage schedules and updates for every store location from a single center.
Can I integrate Appointedd with my existing CRM?
- Yes, Appointedd provides an open API and direct integrations with tools like Salesforce to sync appointment data.
Is the software secure for customer data?
- Appointedd is ISO 27001 accredited and GDPR compliant, using SSL encryption to protect customer information.
Source category: Operations
Source subcategory: Calendar & Scheduling
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