AI TOOL PROFILE
Zenchef | Restaurant Reservation and Management Software
- Other
- Calendar and Scheduling
- Independent restaurants
- Restaurant group owners
- Hospitality managers
- Front-of-house staff
Pricing
Pricing was not clearly available from the provided evidence. Tiered plans include Reserve, Manage, and Grow. Buyers should confirm current pricing on the vendor website.
At a glance
- Best for
- Independent restaurants, Restaurant group owners, Hospitality managers, Front-of-house staff
- Key use cases
- Managing Online Bookings, Reducing No-Shows, Managing Table Turnover, Reputation Management
- Integrations
- Lightspeed, Trivec, Oracle MICROS, Tiller by SumUp, Mews
- Official website
- Visit zenchef official website
How AI is used
Zenchef is a management tool for restaurants that centralizes reservations and table organization. It is designed for restaurateurs, group owners, and front-of-house staff who coordinate guest bookings across multiple channels, including a guest app and social media.
Key Features
Reservation Management
Supports online bookings via a website widget and includes options for Google Reserve and Meta social media bookings.
Table Management
Includes a digital seating plan and tools to manage table assignments in real time.
No-Show Prevention
Supports credit card guarantees and the ability to require partial or full prepayments and deposits from guests.
Guest Relationship Management
Includes a CRM to track guest insights and a marketing suite for email and SMS campaigns.
AI Call Management
Uses AI to answer phone calls and automatically log reservations into the system.
Review Management
Sends automated review requests to guests post-visit and provides AI-generated response suggestions.
Use Cases
Managing Online Bookings
Using a commission-free widget to capture reservations from the restaurant website and social profiles.
Reducing No-Shows
Implementing deposits or prepayment requirements for reservations.
Managing Table Turnover
Using a digital seating plan and automated waitlists to manage guest flow.
Reputation Management
Collecting certified guest reviews and distributing them to Google and TripAdvisor.
Integrations
- Lightspeed
- Trivec
- Oracle MICROS
- Tiller by SumUp
- Mews
- Google Reserve
FAQ
Does Zenchef charge a commission for bookings?
- No, Zenchef is designed to provide a reservation system that charges zero commission on guest bookings.
Which POS systems does Zenchef integrate with?
- Zenchef integrates with various POS systems, including Lightspeed, Trivec, Oracle MICROS, and Tiller by SumUp.
How does Zenchef help reduce no-shows?
- The platform supports credit card guarantees and allows restaurants to require partial or full prepayments and deposits.
What are the different Zenchef plans?
- Zenchef offers tiered plans named Reserve, Manage, and Grow, with higher tiers adding tools for table management, waitlists, and guest relationship tools.
Source category: Other
Source subcategory: Calendar & Scheduling
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