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Zenchef | Restaurant Reservation and Management Software

Zenchef helps restaurant owners and front-of-house staff manage bookings and table occupancy. It is designed to help hospitality businesses reduce no-shows through prepayments and deposits.

At a glance

Category
Other
Best for
Independent restaurants, Restaurant group owners, Hospitality managers, Front-of-house staff
Pricing
Pricing was not clearly available from the provided evidence. Tiered plans include Reserve, Manage, and Grow. Buyers should confirm current pricing on the vendor website.
Key use cases
Managing Online Bookings, Reducing No-Shows, Managing Table Turnover, Reputation Management
Integrations
Lightspeed, Trivec, Oracle MICROS, Tiller by SumUp, Mews
Official website
zenchef.com
Screenshot of zenchef website

Zenchef is a management tool for restaurants that centralizes reservations and table organization. It is designed for restaurateurs, group owners, and front-of-house staff who coordinate guest bookings across multiple channels, including a guest app and social media.

Key Features

Reservation Management

Supports online bookings via a website widget and includes options for Google Reserve and Meta social media bookings.

Table Management

Includes a digital seating plan and tools to manage table assignments in real time.

No-Show Prevention

Supports credit card guarantees and the ability to require partial or full prepayments and deposits from guests.

Guest Relationship Management

Includes a CRM to track guest insights and a marketing suite for email and SMS campaigns.

AI Call Management

Uses AI to answer phone calls and automatically log reservations into the system.

Review Management

Sends automated review requests to guests post-visit and provides AI-generated response suggestions.

Use Cases

Managing Online Bookings

Using a commission-free widget to capture reservations from the restaurant website and social profiles.

Reducing No-Shows

Implementing deposits or prepayment requirements for reservations.

Managing Table Turnover

Using a digital seating plan and automated waitlists to manage guest flow.

Reputation Management

Collecting certified guest reviews and distributing them to Google and TripAdvisor.

Best For

Independent restaurantsRestaurant group ownersHospitality managersFront-of-house staff

Integrations

LightspeedTrivecOracle MICROSTiller by SumUpMewsFacebookInstagramGoogle Reserve

Pricing

Pricing was not clearly available from the provided evidence. Tiered plans include Reserve, Manage, and Grow. Buyers should confirm current pricing on the vendor website.

FAQ

Does Zenchef charge a commission for bookings?

No, Zenchef is designed to provide a reservation system that charges zero commission on guest bookings.

Which POS systems does Zenchef integrate with?

Zenchef integrates with various POS systems, including Lightspeed, Trivec, Oracle MICROS, and Tiller by SumUp.

How does Zenchef help reduce no-shows?

The platform supports credit card guarantees and allows restaurants to require partial or full prepayments and deposits.

What are the different Zenchef plans?

Zenchef offers tiered plans named Reserve, Manage, and Grow, with higher tiers adding tools for table management, waitlists, and guest relationship tools.

Source category: Other

Source subcategory: Calendar & Scheduling

Categories:

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Zenchef: Restaurant Reservation & Table Management – AI Tools for Business