Is there a free version of SurveyLab?

Yes, there is a Free plan that includes Starter plan features but is limited to 50 responses.

How are responses counted in SurveyLab?

A single response is counted as one completed survey by one respondent, regardless of the number of questions in that survey.

Does SurveyLab support multi-language surveys?

Yes, it supports any language (Unicode) and includes support for right-to-left languages like Arabic and Hebrew.

What is the starting price for a paid plan?

The Starter plan begins at $49 per month, which includes 1,000 responses per month.

SurveyLab: Online Survey and Questionnaire Software

SurveyLab helps small and mid-sized businesses collect customer and employee feedback. It supports multi-language surveys and integrations with CRM or BI tools.

At a glance

Category: Browse Productivity tools
Best for: Small businesses, Mid-market companies, HR managers, Market researchers, Customer experience leads
Pricing: Plans start at $49/month for the Starter tier, which includes 1,000 responses per month. A 14-day free trial is available.
Key use cases: Customer Experience Feedback, Employee Engagement, Market Research, Online Testing
Integrations: Salesforce, Slack, Zendesk, Intercom, LiveChat
Official website: Visit surveylab official website

Visit surveylab

SurveyLab is a browser-based platform designed for creating questionnaires, tests, and forms. It supports data collection across channels including email, SMS, QR codes, and web widgets, with automatic device detection to adjust surveys to the respondent's screen.

The tool is designed for individual professionals and mid-market companies. It includes features for real-time analysis and automated reporting, which may help businesses monitor satisfaction metrics and market trends as responses arrive.

Buyers should confirm that feature availability varies by plan. For example, advanced skip logic, certain export formats, and AI-driven sentiment analysis are available in higher-tier subscriptions. Users should also verify if the monthly response limits of lower plans meet their needs.

Key Features

Multi-channel Collection
Supports collecting responses via web links, email, SMS, QR codes, and web widgets.
Real-time Graphical Reporting
Generates reports and visualizations automatically as responses are collected.
AI-Powered Analysis
Supports automatic survey translation, sentiment analysis, and response tagging.
Multi-language Support
Supports various languages, including right-to-left scripts like Hebrew and Arabic.
Data Export
Supports exporting results into formats such as Excel (.xlsx), CSV, PDF, and SPSS.
Device Detection
Automatically scales surveys to fit PCs, laptops, tablets, and smartphones.

Use Cases

Customer Experience Feedback
Collecting and analyzing customer satisfaction data.
Employee Engagement
Conducting internal HR surveys to measure workplace engagement.
Market Research
Using questionnaires and research panels to gather consumer insights.
Online Testing
Creating digital tests to evaluate knowledge or skills.

Best For

Small businesses
Mid-market companies
HR managers
Market researchers
Customer experience leads

Integrations

Salesforce
Slack
Zendesk
Intercom
LiveChat
Google Analytics
Google Sheets
Zapier
Dropbox
Cint
Dynata

Pricing

Plans start at $49/month for the Starter tier, which includes 1,000 responses per month. A 14-day free trial is available.

FAQ

Is there a free version of SurveyLab?: Yes, there is a Free plan that includes Starter plan features but is limited to 50 responses.
How are responses counted in SurveyLab?: A single response is counted as one completed survey by one respondent, regardless of the number of questions in that survey.
Does SurveyLab support multi-language surveys?: Yes, it supports any language (Unicode) and includes support for right-to-left languages like Arabic and Hebrew.
What is the starting price for a paid plan?: The Starter plan begins at $49 per month, which includes 1,000 responses per month.

Source category: Productivity

Source subcategory: Survey & Feedback

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Software Type

Survey and Feedback

How AI is used

SurveyLab is a survey and questionnaire platform for businesses and professionals. It supports customer feedback and market research workflows through multi-channel distribution and AI-driven sentiment analysis. AI features are available in specific plan tiers.