Staffbase: Employee Experience Platform
Staffbase helps internal communicators, HR, and IT teams connect a distributed workforce. It is designed for organizations that need to reach frontline employees who do not have regular desk access.
At a glance
- Category
- Browse HR & Recruiting tools
- Best for
- Internal Communications teams, Human Resources departments, IT operations managers, Enterprises with frontline workforces
- Pricing
- Pricing is tiered based on user count and platform depth (single channel vs. multichannel) and requires a custom quote. Contracts are typically licensed on an annual basis.
- Key use cases
- Frontline Worker Communication, Centralized Knowledge Hub, Internal Newsletters, HR Process Access
- Integrations
- Microsoft SharePoint, Microsoft Teams, ServiceNow, Cornerstone, Google Drive
- Official website
- Visit staffbase official website
Staffbase is a communication platform designed to centralize company information and deliver it across multiple channels. It combines tools for intranets, branded employee apps, and internal email into one system to help reduce communication silos.
The platform is built for companies with a mix of desk-based and frontline workers, such as those in manufacturing, healthcare, and retail. It focuses on making company news and HR resources accessible via a mobile app or digital signage for those without corporate email access.
Capabilities include AI-assisted content management and audio briefings, as well as integrations with common business systems like Microsoft 365 and ServiceNow. The platform is ISO 27001 certified and supports GDPR, HIPAA, and CCPA compliance.
Buyers should confirm their specific user count and required channel depth, as pricing is customized based on these factors and typically licensed on an annual basis.
Key Features
Multi-Channel Delivery
Supports publishing content across an intranet, branded employee app, internal email, SMS, and digital signage.
Employee AI
Enterprise AI designed to help employees find relevant company information and knowledge.
Content Pro
AI-native content management that may help flag inconsistencies and suggest updates to internal information.
On Air
Creates personalized audio briefings to deliver company updates in a podcast-style format.
Advanced Analytics
Provides visibility into content engagement and employee sentiment.
Enterprise Security
ISO 27001 certified with regional hosting options in the US, Germany, and Australia.
Use Cases
Frontline Worker Communication
Using a branded employee app and digital signage to reach staff in factories, stores, or hospitals.
Centralized Knowledge Hub
Providing a digital home for company policies and news via an AI-curated intranet.
Internal Newsletters
Designing and sending measurable internal emails to drive awareness of company initiatives.
HR Process Access
Integrating payslips and absence balances from HR systems into a single employee interface.
Best For
- Internal Communications teams
- Human Resources departments
- IT operations managers
- Enterprises with frontline workforces
Integrations
- Microsoft SharePoint
- Microsoft Teams
- ServiceNow
- Cornerstone
- Google Drive
- Google Calendar
- Workday
- ADP Workforce
- Microsoft Entra ID
- Microsoft Copilot
- Oracle
- Outlook Calendar
- Screencloud
- Confluence
- Box
- SAP
- Okta
Pricing
Pricing is tiered based on user count and platform depth (single channel vs. multichannel) and requires a custom quote. Contracts are typically licensed on an annual basis.
FAQ
Who is Staffbase designed for?
- It is designed for internal communicators, HR, IT, and leadership, particularly in organizations with a mix of office and frontline employees.
How does Staffbase pricing work?
- Pricing is tiered based on the number of users and the depth of the platform (single channel versus multichannel) and is provided via a custom quote.
Can you start with a single communication channel?
- Yes, organizations can start with one channel and expand into a multi-channel experience as they scale.
Is Staffbase secure and compliant?
- Yes, it is ISO 27001 certified and supports GDPR, HIPAA, and CCPA compliance with regional hosting options.
Source category: HR & Recruiting
Source subcategory: Employee Engagement
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Categories
Software Type
How AI is used
Staffbase is an AI-native employee experience platform for internal communications, HR, and IT. It supports multi-channel delivery to reach both desk-based and frontline employees through intranets, apps, and email.
Pros & Cons
Pros
- Focuses on reaching non-desk employees through mobile and digital signage.
- Broad set of delivery channels managed from a single interface.
- High security standards including ISO 27001 and GDPR compliance.
- Flexible hosting options in the US, EU, and Australia.
Cons
- Pricing requires a custom quote, which may make initial cost estimation difficult.
- Typically requires an annual contract term.
