AI TOOL PROFILE
Akumina AI Experience Management Platform
- HR and Recruiting
- Employee Engagement
- Large enterprises
- Microsoft 365 administrators
- Internal communications professionals
- HR and employee experience leaders
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
At a glance
- Best for
- Large enterprises, Microsoft 365 administrators, Internal communications professionals, HR and employee experience leaders
- Key use cases
- Critical Message Delivery, Employee Onboarding, AI-Assisted Employee Support, Internal Mobility Support
- Integrations
- Microsoft 365, SharePoint, Microsoft Teams, Microsoft Viva, Workday
- Official website
- Visit akumina official website
How AI is used
Akumina acts as an experience layer that runs inside a company's Microsoft 365 tenant, using SharePoint, Entra ID, Teams, and Viva. It is designed to connect communication, search, and workflows into a governed environment that can be tailored by employee role, region, and language.
The platform is built for large-scale organizations that need to maintain governance over AI interactions and internal messaging. It provides tools for HR and communications leaders to deliver targeted content.
Buyers should confirm that their organization utilizes the Microsoft 365 ecosystem, as the software relies on those foundational services for data and delivery. It is designed for complex environments spanning multiple brands or regulatory regions.
Key Features
AI Experience Management (AIXM)
Provides centralized prompt governance, scoped knowledge grounding, and AI cost visibility.
Targeted Communication
Supports persona-based messaging based on employee role, region, brand, and language.
AI-Powered Semantic Search
Surfaces information across Microsoft 365 environments and connected third-party systems.
Workflow Automation
Supports the creation of self-service HR and IT workflows with no-code forms.
Multichannel Publishing
Supports content delivery across the intranet, Teams, Viva, email, and digital signage.
Personalized Dashboards
Adapts home pages and tool access based on user attributes and declared interests.
Use Cases
Critical Message Delivery
Sending urgent announcements with acknowledgment tracking and automated resending.
Employee Onboarding
Delivering role-specific onboarding experiences across different locations and time zones.
AI-Assisted Employee Support
Using governed AI assistants to route employee queries to the correct agent based on intent.
Internal Mobility Support
Making internal opportunities visible and using triggered workflows to support role transitions.
Integrations
- Microsoft 365
- SharePoint
- Microsoft Teams
- Microsoft Viva
- Workday
- UKG
- SuccessFactors
- Cornerstone
- Confluence
- ServiceNow
FAQ
What is the Akumina AI Experience Management Platform?
- It is an experience layer that sits on top of Microsoft 365 to connect communication, search, and workflows into a governed, personalized environment for employees.
How does Akumina differ from SharePoint or Microsoft Viva?
- While SharePoint and Viva provide the foundation and modules, Akumina acts as the orchestrator that personalizes and governs how employees interact with those tools.
Does Akumina support global workforces?
- Yes, it supports multilingual content delivery with auto-translation and regional governance controls.
Can Akumina integrate with external HR systems?
- Yes, it connects to third-party platforms like Workday and SuccessFactors through Microsoft Graph connectors.
Source category: HR & Recruiting
Source subcategory: Employee Engagement
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