AI TOOL PROFILE
ProProfs Survey Maker: Online Survey Software
- Productivity
- Survey and Feedback
- Small Businesses
- Mid-Market Companies
- Enterprise Companies
Pricing
A free plan is available for up to 50 responses. Paid plans, including Essentials, Business, and Enterprise, start at $19.99 per month.
At a glance
- Best for
- Small Businesses, Mid-Market Companies, Enterprise Companies
- Key use cases
- Net Promoter Score (NPS) Tracking, Customer Satisfaction (CSAT) Surveys, Employee Engagement Monitoring, Market Research
- Integrations
- Mailchimp, Salesforce, HubSpot, Zendesk, Zapier
- Official website
- Visit proprofs survey maker official website
How AI is used
ProProfs Survey Maker is a cloud-based platform designed for creating surveys, forms, and quizzes. It provides a library of over 100 templates and a million ready-to-use questions to help users build surveys without writing every prompt from scratch.
The tool is designed for a range of business sizes, from small teams to enterprise companies. It supports various feedback workflows, including customer satisfaction tracking, employee motivation monitoring, and market research.
Key capabilities include an AI assistant that can generate surveys based on a description, as well as logic features like skip branching to personalize the respondent's path. Users can also create scored surveys where the system calculates total and average scores automatically.
Buyers should confirm if the response limits on the free tier meet their initial needs and whether the API-based integrations align with their existing CRM or marketing software stack.
Key Features
AI Survey Generator
Supports creating a survey based on a user's description or requirements.
Template Library
Provides access to over 100 templates and 1,000,000 ready-to-use questions.
Diverse Question Types
Includes over 20 types, such as NPS, multiple choice, rating scales, Likert scales, and checkboxes.
Skip Logic and Branching
Supports the creation of personalized survey paths based on respondent answers.
Scored Surveys
Supports assigning points to answers with automatic calculation of total and average scores.
Custom Branding
Allows users to add company logos, custom themes, colors, and fonts to surveys.
Anonymity Toggle
Includes a setting to block identifiers like names and IP addresses for confidential feedback.
Use Cases
Net Promoter Score (NPS) Tracking
Using NPS templates to segment customers into promoters, passives, and detractors.
Customer Satisfaction (CSAT) Surveys
Designing surveys to capture feedback on products and services to help address customer challenges.
Employee Engagement Monitoring
Creating internal surveys to understand staff motivation and identify potential growth challenges.
Market Research
Collecting data on target audience requirements to support market analysis.
Integrations
- Mailchimp
- Salesforce
- HubSpot
- Zendesk
- Zapier
FAQ
Does ProProfs Survey Maker have a free version?
- Yes, there is a free plan that supports unlimited surveys but is limited to 50 responses.
Can I use AI to create my surveys?
- Yes, the platform includes an AI-powered generator that can create a survey based on a description provided by the user.
Are the survey responses anonymous?
- Yes, there is a toggle to make surveys anonymous, which blocks identifiers like names, emails, and IP addresses.
What formats can survey reports be exported in?
- Reports and charts can be exported as PDF, Excel, or CSV files.
Source category: Productivity
Source subcategory: Survey & Feedback
More tools in Productivity
Other published listings in the Productivity category.
More tools in the Survey and Feedback software type
Related listings that share the same software type for comparison and shortlisting.
