ProProfs Survey Maker: Online Survey Software
ProProfs Survey Maker helps businesses collect feedback and market data. It is designed for teams that need to build NPS, customer satisfaction, or employee engagement surveys.
At a glance
- Category
- Productivity
- Best for
- Small Businesses, Mid-Market Companies, Enterprise Companies
- Pricing
- A free plan is available for up to 50 responses. Paid plans, including Essentials, Business, and Enterprise, start at $19.99 per month.
- Key use cases
- Net Promoter Score (NPS) Tracking, Customer Satisfaction (CSAT) Surveys, Employee Engagement Monitoring, Market Research
- Integrations
- Mailchimp, Salesforce, HubSpot, Zendesk, Zapier
- Official website
- www.proprofs.com/survey/
ProProfs Survey Maker is a cloud-based platform designed for creating surveys, forms, and quizzes. It provides a library of over 100 templates and a million ready-to-use questions to help users build surveys without writing every prompt from scratch.
The tool is designed for a range of business sizes, from small teams to enterprise companies. It supports various feedback workflows, including customer satisfaction tracking, employee motivation monitoring, and market research.
Key capabilities include an AI assistant that can generate surveys based on a description, as well as logic features like skip branching to personalize the respondent's path. Users can also create scored surveys where the system calculates total and average scores automatically.
Buyers should confirm if the response limits on the free tier meet their initial needs and whether the API-based integrations align with their existing CRM or marketing software stack.
Key Features
Supports creating a survey based on a user's description or requirements.
Provides access to over 100 templates and 1,000,000 ready-to-use questions.
Includes over 20 types, such as NPS, multiple choice, rating scales, Likert scales, and checkboxes.
Supports the creation of personalized survey paths based on respondent answers.
Supports assigning points to answers with automatic calculation of total and average scores.
Allows users to add company logos, custom themes, colors, and fonts to surveys.
Includes a setting to block identifiers like names and IP addresses for confidential feedback.
Use Cases
Using NPS templates to segment customers into promoters, passives, and detractors.
Designing surveys to capture feedback on products and services to help address customer challenges.
Creating internal surveys to understand staff motivation and identify potential growth challenges.
Collecting data on target audience requirements to support market analysis.
Best For
Integrations
Pricing
A free plan is available for up to 50 responses. Paid plans, including Essentials, Business, and Enterprise, start at $19.99 per month.
FAQ
Yes, there is a free plan that supports unlimited surveys but is limited to 50 responses.
Yes, the platform includes an AI-powered generator that can create a survey based on a description provided by the user.
Yes, there is a toggle to make surveys anonymous, which blocks identifiers like names, emails, and IP addresses.
Reports and charts can be exported as PDF, Excel, or CSV files.
Source category: Productivity
Source subcategory: Survey & Feedback
