Matrix42 Service and Asset Management Software
Matrix42 helps organizations manage IT and enterprise services. It is designed for teams needing visibility over software licenses and hardware assets with a focus on European data residency.
At a glance
- Category
- Operations
- Best for
- Small Businesses, Mid-Market Companies, Enterprise Companies, Organizations requiring European data residency
- Pricing
- Pricing was not clearly available from the provided evidence. A free 30-day trial is available. Buyers should confirm current pricing on the vendor website.
- Key use cases
- Software License Tracking, IT Asset Inventory, Remote Technical Support, Endpoint Security, Service Workflow Automation
- Official website
- www.matrix42.com
Matrix42 is a service management platform designed to handle IT and enterprise service workflows. It combines tools for asset management, endpoint security, and identity governance, supporting cloud, private cloud, or on-premises deployment options.
The software is designed for various business sizes. It provides tools to track software licenses, SaaS usage, and hardware assets to help organizations identify potential costs.
Buyers may use the platform to support digital workflows for service processes and manage device patching and OS deployments. Because it is developed and hosted in Europe, it is designed for users who must adhere to EU data sovereignty and compliance regulations.
Before choosing this tool, buyers should confirm which deployment model fits their security needs and verify if the available automation tools align with their specific service desk processes.
Key Features
Provides visibility into software and licenses to help identify and reduce unnecessary costs.
Supports the management of PCs, servers, OS deployments, patching, and inventory.
Tracks SaaS software usage to help organizations identify unused subscriptions.
Uses AI to support service desk roles and assist in proactive service management.
Designed to govern, automate, and protect identities and access rights.
A tool for providing remote maintenance and support.
Use Cases
Gaining visibility into software licenses to help maximize value.
Tracking and managing hardware assets and servers in one location.
Using remote assistance tools to perform maintenance on user endpoints.
Implementing data protection to help prevent sensitive information from leaving the company.
Using autonomous execution to support complex manual service processes.
Best For
Pricing
Pricing was not clearly available from the provided evidence. A free 30-day trial is available. Buyers should confirm current pricing on the vendor website.
FAQ
It is a service management platform that helps businesses track IT assets, manage software licenses, secure endpoints, and support service desk workflows.
Yes, Matrix42 offers deployment options including cloud, private cloud, and on-premises hosting.
Yes, the company offers a free 30-day trial for its products.
It is designed for organizations of all sizes, particularly those who prioritize European data regulations.
Source category: Operations
Source subcategory: IT Asset Management
