AI TOOL PROFILE
Matrix42 Service and Asset Management Software
- Operations
- IT Asset Management
- Small Businesses
- Mid-Market Companies
- Enterprise Companies
- Organizations requiring European data residency
Pricing
Pricing was not clearly available from the provided evidence. A free 30-day trial is available. Buyers should confirm current pricing on the vendor website.
At a glance
- Best for
- Small Businesses, Mid-Market Companies, Enterprise Companies, Organizations requiring European data residency
- Key use cases
- Software License Tracking, IT Asset Inventory, Remote Technical Support, Endpoint Security, Service Workflow Automation
- Official website
- Visit matrix42 license management official website
How AI is used
Matrix42 is a service management platform designed to handle IT and enterprise service workflows. It combines tools for asset management, endpoint security, and identity governance, supporting cloud, private cloud, or on-premises deployment options.
The software is designed for various business sizes. It provides tools to track software licenses, SaaS usage, and hardware assets to help organizations identify potential costs.
Buyers may use the platform to support digital workflows for service processes and manage device patching and OS deployments. Because it is developed and hosted in Europe, it is designed for users who must adhere to EU data sovereignty and compliance regulations.
Before choosing this tool, buyers should confirm which deployment model fits their security needs and verify if the available automation tools align with their specific service desk processes.
Key Features
Software Asset Management
Provides visibility into software and licenses to help identify and reduce unnecessary costs.
Unified Endpoint Management
Supports the management of PCs, servers, OS deployments, patching, and inventory.
SaaS Management
Tracks SaaS software usage to help organizations identify unused subscriptions.
AI-Powered Service Management
Uses AI to support service desk roles and assist in proactive service management.
Identity Governance and Administration
Designed to govern, automate, and protect identities and access rights.
FastViewer Remote Assistance
A tool for providing remote maintenance and support.
Use Cases
Software License Tracking
Gaining visibility into software licenses to help maximize value.
IT Asset Inventory
Tracking and managing hardware assets and servers in one location.
Remote Technical Support
Using remote assistance tools to perform maintenance on user endpoints.
Endpoint Security
Implementing data protection to help prevent sensitive information from leaving the company.
Service Workflow Automation
Using autonomous execution to support complex manual service processes.
FAQ
What does Matrix42 do?
- It is a service management platform that helps businesses track IT assets, manage software licenses, secure endpoints, and support service desk workflows.
Can Matrix42 be hosted on-premises?
- Yes, Matrix42 offers deployment options including cloud, private cloud, and on-premises hosting.
Is there a free trial for Matrix42?
- Yes, the company offers a free 30-day trial for its products.
Who is this software intended for?
- It is designed for organizations of all sizes, particularly those who prioritize European data regulations.
Source category: Operations
Source subcategory: IT Asset Management
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