KoalaFeedback: Product Feedback Management Software
KoalaFeedback helps software companies and product teams centralize user requests and prioritize development. It is designed for teams that need a public-facing way to share progress and manage feature requests.
At a glance
- Category
- Productivity
- Best for
- Software companies, Product teams, Product managers, Small to medium-sized SaaS businesses
- Pricing
- Pricing starts with a free Starter plan. Paid options include a Growth plan at $29/month and a Business plan at $89/month (billed annually), with additional admins costing $18/month per user.
- Key use cases
- Feature Request Prioritization, Bug Report Management, Product Transparency, Internal Team Collaboration
- Official website
- koalafeedback.com
KoalaFeedback is a tool designed to help product teams centralize feature requests and bug reports. It provides a portal where users can submit ideas and vote on requests from others.
The software supports the organization of feedback into dedicated boards and allows teams to track the status of requests from submission to completion.
Beyond collection, the tool includes a public roadmap feature that may help manage user expectations by showing what is planned or currently in progress. Teams can also customize the portal's branding and use their own domain to maintain a professional look.
Buyers should review the plan tiers, as features such as custom domains, file uploads, and AI-powered moderation are available in the paid Growth and Business plans.
Key Features
A central hub where users can submit feature requests and bug reports.
Allows users to upvote popular requests and provide additional context through discussions.
A shared view that communicates the product direction and the status of planned features.
Helps identify and merge similar submissions to keep feedback boards organized.
Labels that track the stage of a request, such as 'Under Review' or 'Shipped'.
Supports hosting the feedback portal on a company's own subdomain.
Utilizes AI to help moderate posts and comments for teams on the Business plan.
Use Cases
Collecting user ideas in a portal and using upvotes to help determine which features to build next.
Using a dedicated board for bug reports to track issues and reduce duplicate submissions.
Sharing a public roadmap to show users which items are planned or in progress.
Inviting team members to discuss feedback posts and assign related tasks within the platform.
Best For
Pricing
Pricing starts with a free Starter plan. Paid options include a Growth plan at $29/month and a Business plan at $89/month (billed annually), with additional admins costing $18/month per user.
FAQ
The Growth plan offers unlimited boards and 6 statuses, while the Business plan provides unlimited statuses, priority support, and advanced AI features for auto-moderation.
Yes, there is a free Starter plan that includes 3 boards and 5 statuses.
Custom domain hosting is available for users on the Growth and Business paid plans.
Source category: Productivity
Source subcategory: Survey & Feedback
