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feedb: Anonymous Feedback Platform

feedb helps small business owners and managers collect anonymous feedback without requiring submitters to log in. It is designed for teams that need to identify operational patterns and support customer satisfaction privately.

At a glance

Category
Productivity
Best for
Small business owners, Freelancers and consultants, Department leads, Healthcare providers, Educators
Pricing
All features are currently free during the early access period, and no credit card is required to start.
Key use cases
Customer Feedback for Retail and Hospitality, Professional Services Improvement, Internal Team Pulse Surveys, Patient Experience Tracking, Educational Course Feedback
Official website
feedb.co
Screenshot of feedb website

feedb is a productivity tool designed to collect input from clients, employees, and students anonymously. The platform is designed to encourage candid responses by eliminating the need for accounts or logins and by not tracking IP addresses.

The software supports a range of users, including freelancers, consultants, healthcare clinics, and small to mid-sized companies. It allows for the collection of data through browser-based links and printable QR codes, supporting both online and physical business locations.

Beyond collection, the tool uses AI to group feedback into themes and provide sentiment analysis, which may help managers identify recurring issues. It also includes a feature to compile positive feedback into a praise wall.

Buyers should note that the tool is currently in an early access phase. Features such as advanced enterprise security (SSO and SAML) and custom data residency are listed as coming soon.

Key Features

Anonymous Feedback Collection

Allows submitters to provide feedback without creating an account or having their IP addresses tracked.

AI-Powered Sentiment Analysis

Analyzes the tone of feedback and supports the detection of recurring patterns or themes.

QR Code Generation

Creates printable QR codes for use in physical locations such as counters or waiting rooms.

AI Action Plans

Provides improvement recommendations based on the patterns detected in the collected feedback.

Praise Wall

Allows users to compile positive feedback to serve as social proof.

Data Encryption

Supports TLS 1.3 for data in transit and AES-256 for data at rest.

Use Cases

Customer Feedback for Retail and Hospitality

Using QR codes at tables or counters to identify service issues privately.

Professional Services Improvement

Consultants and coaches collecting session feedback to refine their approach.

Internal Team Pulse Surveys

Gathering anonymous peer and manager feedback to support continuous improvement.

Patient Experience Tracking

Using QR codes in healthcare waiting rooms to collect anonymous patient feedback.

Educational Course Feedback

Allowing students to provide anonymous input on workshops or curriculum.

Best For

Small business ownersFreelancers and consultantsDepartment leadsHealthcare providersEducators

Pricing

All features are currently free during the early access period, and no credit card is required to start.

FAQ

Is feedb anonymous?

Yes, feedb does not log IP addresses, browser fingerprints, or tracking cookies for feedback submitters.

How much does feedb cost?

During the early access phase, all features are free at $0 per month, and no credit card is required.

Can I use feedb for physical store locations?

Yes, the platform generates QR codes that can be printed and displayed at counters or on receipts for in-person feedback.

Does it provide analysis of the feedback?

Yes, it uses AI to provide sentiment analysis, automatic categorization of themes, and suggested action plans based on the data.

Source category: Productivity

Source subcategory: Survey & Feedback

Categories:

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feedb Review: Anonymous Feedback Software – AI Tools for Business