AI TOOL PROFILE

Chili Piper | Demand Conversion Platform

Chili Piper helps sales and revenue operations teams convert inbound leads into meetings through automated routing and scheduling. It is designed to help organizations manage handoffs between SDRs and AEs.

Pricing

Most products are priced at $30-$45 per user per month plus a platform fee. Chat AI is $20,000 per year. Bundled packages range from $25 to $108 per user per month.

At a glance

Best for
Sales Teams, Revenue Operations, Demand Generation Teams, Customer Success Teams
Key use cases
Inbound Lead Qualification, SDR to AE Handoffs, Sales to Customer Success Handoff, Outbound Meeting Booking
Integrations
Salesforce, HubSpot, ZoomInfo, Clay, Gong
Visit chili piperchili piper software interface screenshot

How AI is used

Chili Piper is a demand conversion platform designed to manage the transition from a lead's initial interest to a booked meeting. It integrates form routing, AI-powered chat, and calendar management to help B2B teams qualify and assign leads based on specific business rules.

The software is designed for sales, demand generation, and revenue operations teams managing inbound requests. It supports workflows such as routing leads from web forms to account owners or using round-robin logic for lead distribution.

Buyers should confirm that the pricing includes both per-user licenses and monthly platform fees, which vary by product and inbound lead volume. Additionally, licenses are required for both the booker and the assignee in handoff scenarios.

Key Features

  • Form Concierge

    Qualifies, routes, and supports prospects in scheduling meetings directly from web forms.

  • Chat AI

    An automated assistant designed to engage website visitors, answer questions, and book meetings 24/7.

  • Lead Distribution (Distro)

    Routes Salesforce records based on triggers and ownership rules, with support for managing SLAs.

  • Team Handoff

    Supports the scheduling process when moving a prospect from a sales development rep to an account executive.

  • ChiliCal

    Provides scheduling links for revenue reps to facilitate one-click booking.

  • AI Agent: Spam Checker

    Designed to identify and block fake meeting submissions from sales calendars.

Use Cases

  • Inbound Lead Qualification

    Using web forms to qualify prospects in real time and route them to the appropriate rep for booking.

  • SDR to AE Handoffs

    Automating the transition of a qualified lead from a prospecting rep to a closing rep.

  • Sales to Customer Success Handoff

    Scheduling kickoff meetings with implementation teams after a deal is marked as Closed Won in the CRM.

  • Outbound Meeting Booking

    Using scheduling links and AI Co-Pilot to help reps secure meetings during outbound campaigns.

Integrations

  • Salesforce
  • HubSpot
  • ZoomInfo
  • Clay
  • Gong
  • Google Calendar
  • Office 365 Calendar
  • Zapier

FAQ

How does Chili Piper's pricing work?

Licenses are priced per user per month, and each product includes a platform fee. Form Concierge platform fees are tiered based on monthly inbound lead volume.

Do all users need a license for Handoff meetings?

Yes, for handoff meetings, both the person booking the meeting and the person being assigned the meeting require a license.

Can Chili Piper help with lead distribution?

The platform uses round-robin logic and suggests team members with the fewest meetings, adjusting for vacations to help maintain distribution.

Source category: Sales

Source subcategory: Calendar & Scheduling

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