AI TOOL PROFILE
Zoiper: VoIP SIP Softphone Software
- Operations
- Business Phone System
- Remote teams
- Call center managers
- Small business owners
- Users of SIP-based PBX systems
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
At a glance
- Best for
- Remote teams, Call center managers, Small business owners, Users of SIP-based PBX systems
- Key use cases
- Remote Worker Connectivity, Call Center Operations, Secure Business Communication, Call Documentation
- Integrations
- Outlook, Thunderbird, Chrome, Firefox, Safari
- Official website
- Visit zoiper official website
How AI is used
Zoiper is a SIP-based softphone application designed for voice, video, and instant messaging. It is available for Windows, macOS, Linux, Android, and iOS, which supports teams using mixed hardware environments.
The software is intended for business owners, call center managers, and remote workers who need to connect their devices to an office PBX or a SIP provider. It supports various communication needs, including voice calls, faxing, and presence monitoring.
Technical specifications include the use of native code to support lower CPU and memory usage and the inclusion of encryption protocols for audio and video calls. The software also includes AI-driven tools for call recordings.
Buyers should confirm if their specific PBX or service provider supports the required encryption methods (TLS, SRTP, ZRTP) to use the security features.
Key Features
Multi-Platform Support
Native applications available for Windows, Mac, Linux, iOS, and Android.
Secure Communication
Supports TLS, SRTP, and ZRTP encryption for voice and video calls.
AI Call Tools
Supports transcription for call recordings and generates automated summaries and highlights.
Contact Synchronization
Supports loading and searching contacts from Outlook, LDAP, XCAP, and mobile address books.
Click-to-Dial
Integrates with browsers and mail clients to initiate calls.
Unified Communications
Supports audio, video, fax, presence, and instant messaging.
Use Cases
Remote Worker Connectivity
Connecting remote staff to an office PBX using a softphone on a laptop or mobile device.
Call Center Operations
Supporting call center agents with features such as auto-answer and CRM integration.
Secure Business Communication
Using encryption to protect sensitive business calls from eavesdropping.
Call Documentation
Using AI to transcribe recordings and create summaries of call details.
Integrations
- Outlook
- Thunderbird
- Chrome
- Firefox
- Safari
- Internet Explorer
- LDAP
- XCAP
- CSV import
FAQ
Which platforms does Zoiper work on?
- Zoiper is available for Windows, Mac, Linux, Android, and iOS.
Does Zoiper have AI features?
- Yes, it includes AI integration for transcribing call recordings and generating automated summaries and highlights.
Is Zoiper secure?
- Zoiper supports TLS, SRTP, and ZRTP encryption for voice and video, provided the server or service provider also supports these methods.
What PBX systems are compatible with Zoiper?
- It is compatible with most modern SIP-based PBXs, including Asterisk, Freeswitch, Cisco CallManager, 3CX, and Elastix.
Source category: Operations
Source subcategory: Business Phone System
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