Favicon of zoiper

Zoiper: VoIP SIP Softphone Software

Zoiper helps businesses and remote workers connect to PBX systems for voice and video communication. It is designed for organizations needing encrypted communications and cross-platform accessibility.

At a glance

Category
Operations
Best for
Remote teams, Call center managers, Small business owners, Users of SIP-based PBX systems
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
Key use cases
Remote Worker Connectivity, Call Center Operations, Secure Business Communication, Call Documentation
Integrations
Outlook, Thunderbird, Chrome, Firefox, Safari
Official website
www.zoiper.com
Screenshot of zoiper website

Zoiper is a SIP-based softphone application designed for voice, video, and instant messaging. It is available for Windows, macOS, Linux, Android, and iOS, which supports teams using mixed hardware environments.

The software is intended for business owners, call center managers, and remote workers who need to connect their devices to an office PBX or a SIP provider. It supports various communication needs, including voice calls, faxing, and presence monitoring.

Technical specifications include the use of native code to support lower CPU and memory usage and the inclusion of encryption protocols for audio and video calls. The software also includes AI-driven tools for call recordings.

Buyers should confirm if their specific PBX or service provider supports the required encryption methods (TLS, SRTP, ZRTP) to use the security features.

Key Features

Multi-Platform Support

Native applications available for Windows, Mac, Linux, iOS, and Android.

Secure Communication

Supports TLS, SRTP, and ZRTP encryption for voice and video calls.

AI Call Tools

Supports transcription for call recordings and generates automated summaries and highlights.

Contact Synchronization

Supports loading and searching contacts from Outlook, LDAP, XCAP, and mobile address books.

Click-to-Dial

Integrates with browsers and mail clients to initiate calls.

Unified Communications

Supports audio, video, fax, presence, and instant messaging.

Use Cases

Remote Worker Connectivity

Connecting remote staff to an office PBX using a softphone on a laptop or mobile device.

Call Center Operations

Supporting call center agents with features such as auto-answer and CRM integration.

Secure Business Communication

Using encryption to protect sensitive business calls from eavesdropping.

Call Documentation

Using AI to transcribe recordings and create summaries of call details.

Best For

Remote teamsCall center managersSmall business ownersUsers of SIP-based PBX systems

Integrations

OutlookThunderbirdChromeFirefoxSafariInternet ExplorerLDAPXCAPCSV import

Pricing

Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.

FAQ

Which platforms does Zoiper work on?

Zoiper is available for Windows, Mac, Linux, Android, and iOS.

Does Zoiper have AI features?

Yes, it includes AI integration for transcribing call recordings and generating automated summaries and highlights.

Is Zoiper secure?

Zoiper supports TLS, SRTP, and ZRTP encryption for voice and video, provided the server or service provider also supports these methods.

What PBX systems are compatible with Zoiper?

It is compatible with most modern SIP-based PBXs, including Asterisk, Freeswitch, Cisco CallManager, 3CX, and Elastix.

Source category: Operations

Source subcategory: Business Phone System

Categories:

Software Type:

Featured Tools

Favicon
  
  
 
   
Favicon
  
  
 
   
Favicon
  
  
 
   
Favicon
  
  
 
   
Favicon
  
  
 
   
Favicon