AI TOOL PROFILE
Ringotel Softphone and UC Integration
- Operations
- Business Phone System
- VoIP Service Providers
- Managed Service Providers (MSPs)
- Small to mid-sized businesses with SIP PBXs
- Remote-first operations teams
Pricing
Pricing is usage-based, starting at €2.49 per user per month for the Essentials plan and €4.98 per user per month for the Pro plan. Volume discounts are available for partners.
At a glance
- Best for
- VoIP Service Providers, Managed Service Providers (MSPs), Small to mid-sized businesses with SIP PBXs, Remote-first operations teams
- Key use cases
- VoIP Service Provisioning, Remote Team Communication, Call Documentation, Multi-Tenant Management
- Integrations
- HubSpot, Salesforce, Zoho One CRM, Microsoft 365, Google Contacts
- Official website
- Visit ringotel official website
How AI is used
Ringotel is a unified communications platform that acts as a softphone interface for existing VoIP systems. It provides apps for iOS, Android, Mac, Windows, and Linux, allowing users to make calls and send messages from multiple devices while keeping the backend management centralized.
The software is primarily designed for VoIP service providers, MSPs, and businesses using SIP-standard PBXs. It helps these users deploy softphones through an admin portal and API, which may reduce manual effort associated with user provisioning.
Beyond standard calling, the platform includes tools for team collaboration, such as group messaging, 1-on-1 video calling with screen sharing, and an AI assistant for call transcriptions. It supports multi-tenant environments and offers white-labeling options for partners.
Buyers should confirm that their current phone system supports the standard SIP protocol and review whether the Essentials or Pro plan provides the necessary CRM and contact integration levels for their workflow.
Key Features
Centralized Provisioning
An admin portal and API that allows administrators to manage users and remotely configure softphone settings.
Unified Communications
Combines calling, business messaging, and 1-on-1 video calls with screen sharing in a single app.
AI Assistant
Provides automated call transcriptions, intelligent summaries, sentiment analysis, and action item identification.
Cloud Call Recording
Allows users to record calls and play back recordings from any connected device.
Business SMS/MMS
Supports text messaging with features like group chats, internal messages, and SMS-to-email notifications.
Visual Voicemail
Provides notifications for new voicemails and allows users to play messages directly within the app.
Use Cases
VoIP Service Provisioning
Helping VoIP providers deploy softphones to customers using centralized provisioning and automated onboarding emails with QR codes.
Remote Team Communication
Supporting teams that need to access their office phone system via mobile or desktop apps across different operating systems.
Call Documentation
Using the AI Assistant to generate summaries and transcriptions of client calls for record-keeping.
Multi-Tenant Management
Managing multiple domains and users within a single platform for providers supporting several different client organizations.
Integrations
- HubSpot
- Salesforce
- Zoho One CRM
- Microsoft 365
- Google Contacts
- Twilio
- ActiveCampaign CRM
- Dynamics 365
- Zapier
- n8n
- Make
FAQ
What phone systems are compatible with Ringotel?
- Ringotel works with any VoIP system that supports the standard SIP protocol, including FreePBX, 3CX, Twilio, and FusionPBX.
What is the difference between the Essentials and Pro plans?
- The Essentials plan focuses on core calling and provisioning, while the Pro plan adds CRM integrations, cloud contact synchronization, and increased device and storage limits.
Does Ringotel support AI call summaries?
- Yes, the Ringotel AI Assistant provides call transcriptions, intelligent summaries, sentiment analysis, and identifies action items.
Can Ringotel be used without a PBX?
- Yes, users can connect Ringotel directly to a VoIP provider by entering the credentials provided by their service provider.
Source category: Operations
Source subcategory: Business Phone System
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