Alohaa: Virtual Phone Numbers and Cloud Telephony
Alohaa helps small and medium businesses manage customer communications through a unified system. It is designed for teams that need to scale virtual numbers without managing physical SIM cards.
At a glance
- Category
- Operations
- Best for
- Small business owners, Startups in India, Operations managers, Customer support leads
- Pricing
- WhatsApp Business API pricing starts at ₹2000 INR per month, billed yearly. Free trials of 14 and 30 days are available.
- Key use cases
- Customer Support Line Setup, Automated WhatsApp Engagement, OTP and Verification Messaging, Appointment and Booking Management
- Integrations
- CRM, ERP
- Official website
- alohaa.ai
Alohaa is a cloud telephony platform designed for SMEs and startups, primarily operating in the Indian market. It centralizes voice, SMS, and WhatsApp communications into a single system to help businesses maintain a presence across different channels.
The platform is built for growing companies that need to set up customer support lines or manage volumes of messaging. It provides tools for call routing, automated responses, and bulk messaging.
Buyers should consider their specific regional requirements, as the tool is tailored for the Indian market. It is also worth confirming which level of API access is needed for specific CRM or ERP workflows.
Key Features
Provides virtual mobile numbers to centralize business calls and manage interactions across different regions.
An interactive voice response system featuring over 125 natural AI voices and multilingual support to route calls.
Supports rich messaging, multi-agent support, and custom chatbot creation to engage customers on WhatsApp.
AI bots designed to provide contextual responses to customer queries via WhatsApp.
Allows businesses to send promotional messages, service updates, and OTP verification codes.
A virtualized call center setup that supports routing and analytics to manage customer inquiries.
Use Cases
Establishing a support presence using virtual numbers and IVR to route callers to the right department.
Using AI chatbots and the WhatsApp API to handle frequently asked questions and provide order updates.
Integrating SMS via API to deliver one-time passwords for account verification.
Supporting healthcare or hospitality providers in scheduling appointments and sending reminders via IVR or SMS.
Best For
Integrations
Pricing
WhatsApp Business API pricing starts at ₹2000 INR per month, billed yearly. Free trials of 14 and 30 days are available.
FAQ
Alohaa is used to set up virtual phone numbers, manage cloud-based call centers, send bulk SMS, and integrate WhatsApp Business API for customer communication.
Yes, the platform provides 14-day and 30-day free trials depending on the service.
It is designed for SMEs, startups, and growing companies, particularly those operating in India that need scalable communication tools.
Alohaa includes ChatGPT-powered WhatsApp chatbots and a multilingual IVR system with over 125 natural AI voices.
Source category: Operations
Source subcategory: Business Phone System
