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Xref Review: Reference Checking and Employer Intelligence Software

Xref helps talent acquisition teams and HR managers automate the candidate verification process. It is designed for businesses looking to standardize reference checks and gather data from employees.
  • HR and Recruiting
  • HR Management
  • Talent acquisition teams
  • Recruitment Process Outsourcing (RPO) providers
  • Staffing and recruitment firms
  • People and Culture departments
  • Small to mid-market companies

Pricing

Plans start at $70/month for the Starter tier (up to 75 employees). Pricing increases based on headcount, with tiers for Growth, Plus, and Premium, and custom pricing for Enterprise.

At a glance

Best for
Talent acquisition teams, Recruitment Process Outsourcing (RPO) providers, Staffing and recruitment firms, People and Culture departments, Small to mid-market companies
Key use cases
Automating Candidate Due Diligence, Monitoring Employee Engagement, Standardizing the Exit Process, Managing a Rehire Pipeline
Integrations
Workday, Bullhorn, iCIMS, SmartRecruiters, LinkedIn Talent Hub
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How AI is used

Xref is a platform designed to support the collection of candidate references and employee feedback. It uses automated surveys to collect feedback from verified referees and provides data summaries for hiring managers.

The software is built for talent acquisition teams, RPO providers, staffing firms, and People and Culture departments. It supports different stages of the employee lifecycle, from initial hiring through to exit surveys, which helps teams maintain digital records of talent.

Beyond hiring, it supports organizational health through pulse and engagement surveys designed to help managers track performance and employee net promoter scores (eNPS).

Buyers should consider their specific headcount and expected turnover, as pricing is tiered by company size and includes an employee turnover cap that limits the number of first-time checks or surveys sent per person.

Key Features

  • Automated Reference Checking

    Sends reference requests to candidates and collects feedback from verified referees via digital surveys.

  • AI Reference Summaries

    Provides a summarized overview of referee feedback to identify candidate strengths and areas for improvement.

  • Background Checks

    Provides access to a marketplace of global vendors to verify identity, criminal history, and qualifications.

  • Employee Feedback Surveys

    Includes tools for pulse surveys, engagement tracking, and exit surveys to monitor organizational health.

  • Talent Pool Management

    Stores profiles of past candidates and referees who have opted in to be contacted for future roles.

  • Sentiment Analysis

    Analyzes word count and tone of referee responses to provide insights into candidate performance.

Use Cases

  • Automating Candidate Due Diligence

    Using digital templates to collect and analyze references for new hires.

  • Monitoring Employee Engagement

    Deploying pulse surveys to track departmental performance and employee satisfaction scores.

  • Standardizing the Exit Process

    Gathering consistent data from departing employees to identify reasons for attrition.

  • Managing a Rehire Pipeline

    Maintaining a talent pool of previous candidates and referees for future recruitment needs.

Integrations

  • Workday
  • Bullhorn
  • iCIMS
  • SmartRecruiters
  • LinkedIn Talent Hub
  • Greenhouse
  • SAP SuccessFactors
  • PageUp
  • JobAdder
  • Lever
  • Zapier

FAQ

What is Xref used for?

Xref is used to automate the process of collecting candidate references, conducting background checks, and managing employee engagement and exit surveys.

How does Xref pricing work?

Pricing is based on the organization's employee headcount. It starts at $70/month for companies with up to 75 employees, with higher tiers for larger organizations.

Does Xref integrate with other HR tools?

Yes, Xref integrates with various applicant tracking systems and HR platforms, including Workday, Bullhorn, and iCIMS.

Is Xref compliant with data privacy laws?

Xref is ISO 27001 certified and designed to be GDPR compliant, with data centers located in Sydney, Frankfurt, Toronto, and North Virginia.

Source category: HR & Recruiting

Source subcategory: HR Management

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