AI TOOL PROFILE

WhatsForm: WhatsApp Form Builder

WhatsForm helps small businesses and sales teams capture leads and order details via WhatsApp. It is designed for teams that want to pre-qualify customers before starting a chat conversation.

Pricing

Offers a free forever plan. Paid tiers include Lite ($9/mo), Standard ($18/mo), and Plus ($36/mo) when billed yearly.

At a glance

Best for
Small Businesses, Marketing Agencies, Sales Teams
Key use cases
Order Collection, Booking and Registrations, Customer Feedback, Lead Pre-qualification
Integrations
Google Forms import, Google Sheets export
Visit WhatsFormWhatsForm software interface screenshot

How AI is used

WhatsForm is a lead generation tool designed to bridge the gap between web forms and WhatsApp messaging. Business owners receive pre-filled data from customers, which may help in managing inquiries.

The tool is designed for small to mid-sized businesses, marketing agencies, and sales teams who use WhatsApp as a primary communication channel. It supports the creation of forms through a drag-and-drop builder, AI-assisted generation, or by converting existing Google Forms.

Beyond simple forms, the software includes a website widget that can route leads to different agents based on the customer's answers. This may help teams organize their workflow by directing specific queries to different staff members.

Buyers should consider their monthly response volume when choosing a plan, as the free tier has a limit on the number of responses received per month.

Key Features

  • WhatsApp Response Collection

    Sends form submissions directly to a designated WhatsApp number from the customer's own account.

  • AI Form Builder

    Supports generating a form based on a written description of the business and the data needed.

  • Google Forms Conversion

    Allows users to convert existing Google Forms into WhatsApp forms.

  • Agent Routing

    Supports routing conversations to different team members based on specific customer answers.

  • Website Widget

    A lead capture widget that can be added to websites to convert visitors into WhatsApp chats.

  • Multi-language Support

    Supports creating forms in various major languages to reach different audiences.

Use Cases

  • Order Collection

    Supporting the collection of product orders and customer preferences via WhatsApp.

  • Booking and Registrations

    Gathering details for appointments or event sign-ups.

  • Customer Feedback

    Collecting survey responses and feedback directly to a business chat.

  • Lead Pre-qualification

    Using a website widget to ask qualifying questions before a lead reaches a sales agent.

Integrations

  • Google Forms import
  • Google Sheets export

FAQ

Is WhatsForm free to use?

Yes, WhatsForm offers a free forever plan, though it is limited to 100 responses per month and 2 forms.

How does the WhatsApp routing feature work?

The routing feature allows businesses to distribute incoming leads to different agents based on the answers the customer provides in the form.

Can I import my existing forms?

WhatsForm supports the conversion of Google Forms into WhatsApp forms.

Source category: Sales

Source subcategory: Lead Generation

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