AI TOOL PROFILE
VXT: VoIP Phone System for Law Firms
- Operations
- Business Phone System
- Law firms
- Attorneys
- Legal practice managers
- Small to medium legal teams
Pricing
The Phone plan starts at $80 per user per month when billed annually, with phone numbers billed separately at $5 per month. Annual billing provides a 25% savings.
At a glance
- Best for
- Law firms, Attorneys, Legal practice managers, Small to medium legal teams
- Key use cases
- Automating Billable Hour Logging, Managing Client Intake and Routing, Creating Digital Call Records, Coordinating Remote Legal Teams
- Integrations
- Clio, Actionstep, Filevine, MyCase, LEAP
- Official website
- Visit vxt official website
How AI is used
VXT is a cloud-based VoIP phone system built for the legal profession. It allows attorneys to handle calls and messages across mobile and desktop devices, with a focus on keeping communication records tied to specific client matters.
The software is designed for law firms of various sizes. It supports the administrative side of legal work by providing AI-generated call summaries and transcripts, as well as automatic time entries for billable hours.
Beyond calling, the system supports SMS messaging, internal team chat, and call routing tools like queues and hunt groups. Buyers should confirm that their specific practice management system is among the supported integrations to utilize automated syncing.
Because the system is browser-based and app-based, it supports remote work and allows users to switch between devices during a call.
Key Features
AI Call Transcripts and Summaries
Automatically converts calls into text transcripts and condensed summaries for review.
Automatic Billable Time Tracking
Connects with practice management systems to record time spent on calls as billable entries.
Legal Software Integrations
Syncs contacts, call records, and file notes with over 25 legal practice management tools.
Call Recording
Records conversations to maintain records that can be saved to a firm's legal software.
SMS Messaging
Supports sending and receiving text messages for client communication.
Call Flow Management
Includes call queues, hunt groups, and warm or cold transfer options to manage incoming call volume.
Internal Team Chat
Provides a space for staff to communicate via chat and share files.
Use Cases
Automating Billable Hour Logging
Using the integration with a practice management system to automatically log time spent on client calls.
Managing Client Intake and Routing
Using call flows and queues to direct incoming client calls to the right staff member.
Creating Digital Call Records
Generating AI transcripts and summaries of client conversations to save as file notes within legal software.
Coordinating Remote Legal Teams
Using the mobile and desktop apps to manage business calls and internal team chat.
Integrations
- Clio
- Actionstep
- Filevine
- MyCase
- LEAP
- Smokeball
- Lawcus
- Lawmatics
- Lead Docket
- Mitimes
- OneLaw
- Unity
- triConvey
- Aderant Expert Sierra
- Centerbase
- Elite 3E
- Netdocuments
- iManage
- HubSpot
- Salesforce
- Pipedrive
- Karbon
- Xero Practice Manager
- Webhooks
FAQ
Does VXT integrate with legal practice management software?
- Yes, VXT integrates with over 25 systems, including Clio, MyCase, and Smokeball, which helps firms sync contacts and log call notes.
How is VXT priced?
- The Phone plan starts at $80 per user per month with annual billing, and each phone number is billed separately at $5 per month.
Are the AI transcripts and summaries an extra cost?
- No, unlimited AI transcripts and summaries are included as part of the VXT Phone subscription.
Which countries are supported for SMS?
- VXT supports sending and receiving text messages domestically within the US, UK, Australia, and Canada.
Source category: Operations
Source subcategory: Business Phone System
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