VoIPstudio: Business Phone System and Call Center
VoIPstudio helps small and mid-market companies manage business communications and customer calls. It supports teams needing a cloud PBX with international number options.
At a glance
- Category
- Operations
- Best for
- Small Businesses, Mid-Market Companies, Call Centers, Enterprise Companies
- Pricing
- Plans start at $6 per user per month for Pay as You Go. A 2K Bundle is available for $20 per user per month, and the CX Add-on is $14 per user per month.
- Key use cases
- Scaling Call Center Operations, Establishing International Presence, PBX Hardware Replacement, Call Quality Monitoring
- Integrations
- Salesforce, Zoho CRM, HubSpot, Zendesk, Microsoft Dynamics 365
- Official website
- voipstudio.com
VoIPstudio is a cloud-hosted phone system designed to replace traditional PBX hardware. It provides core calling functionality, including VoIP calls, secure recording, and access to phone numbers in over 70 countries. The platform allows businesses to manage inbound and outbound traffic through a centralized web portal.
The software is designed for various users, including small businesses, enterprises, and dedicated call centers. It supports operational needs such as setting up IVR menus, managing call queues, and routing calls based on specific time frames.
For teams focused on customer experience, the system offers optional AI tools for transcription and analysis. Buyers should confirm pricing tiers, as certain advanced call center features and longer data retention periods are available via a paid add-on.
Operations managers should verify if the available CRM integrations and the requirements for US SMS registration (10DLC) align with their regional compliance needs.
Key Features
A drag-and-drop interface for building custom call flows and IVR menus.
Ability to obtain local and toll-free numbers from over 70 countries.
Records and stores conversations for quality assurance and compliance purposes.
Generates call transcripts, summaries, and quality scores via the CX Add-on.
Connects with platforms such as Salesforce, HubSpot, and Zoho to sync call data.
Includes ACD queues and routing to direct callers to agents.
Use Cases
Using cloud-based routing and call flows to manage inbound and outbound calls.
Deploying local numbers in multiple countries to provide a regional presence for global customers.
Moving from traditional landline hardware to a centralized cloud-based management system.
Using secure recording and AI transcripts to review agent performance and customer interactions.
Best For
Integrations
Pricing
Plans start at $6 per user per month for Pay as You Go. A 2K Bundle is available for $20 per user per month, and the CX Add-on is $14 per user per month.
FAQ
Yes, there is a 30-day free trial that includes core features and 200 minutes; a valid credit card is required to activate it.
Core plans provide standard calling and 1-year data retention. The CX Add-on adds AI transcriptions, call analysis, an autodialer, complex IVR, and 5-year data retention.
VoIPstudio supports number porting from other providers at no cost, typically completed within three working days if eligible.
Source category: Operations
Source subcategory: Business Phone System
