AI TOOL PROFILE
Voiply: VoIP Phone Service for Residential & Business
- Operations
- Business Phone System
- Solo entrepreneurs
- Small business owners
- Remote teams
Pricing
Business phone plans start at $4.96/month for the Starter plan, while the Premier PBX plan starts at $14.13/month per user. A 30-day money-back guarantee is available.
At a glance
- Best for
- Solo entrepreneurs, Small business owners, Remote teams
- Key use cases
- Solo Entrepreneur Communication, Team Call Management, Digital Document Transmission, Remote Team Connectivity
- Integrations
- HubSpot, Salesforce, Quickbooks, SugarCRM, Zoho
- Official website
- Visit voiply official website
How AI is used
Voiply is a VoIP service provider offering communication tools for residential users, solopreneurs, and teams. The platform provides options ranging from app-only lines for individual users to hosted PBX systems for teams requiring call management and desk phone support.
For business buyers, the service supports inbound and outbound calls via mobile and desktop apps or compatible SIP hardware. It includes features such as call queuing, auto-attendants, and voicemail-to-email to help teams handle customer inquiries.
Buyers should confirm their hardware needs, as starter plans are limited to mobile app use, while the Premier plan is required for desk phone support and a full admin portal. As a cloud-based service, a stable internet connection is required for the system to function.
In addition to voice services, the company provides internet service and a digital faxing solution for sending and receiving documents via computer, tablet, or phone.
Key Features
Hosted PBX
Supports call queues, advanced routing, multi-site management, and an admin portal for team call management.
HD Voice
Designed to provide clear audio quality for business and residential calls.
Voicemail to Email
Converts voicemail recordings into digital files sent directly to the user's email address.
Spam Call Blocking
Includes tools like Robocall Defender to filter and block unwanted spam calls.
CRM Integration
Supports connecting with CRM platforms via a Chrome extension for click-to-call and activity logging.
Online Fax
A digital service for sending and receiving faxes from a mobile device or computer.
AI Assistant
An AI-powered receptionist designed to help with 24/7 customer support.
Use Cases
Solo Entrepreneur Communication
Using a dedicated second business line via a mobile app to separate personal and professional calls.
Team Call Management
Implementing call queues and auto-attendants to route incoming customer calls to team members.
Digital Document Transmission
Sending and receiving faxes through a digital app rather than using a physical fax machine.
Remote Team Connectivity
Maintaining a centralized business phone system accessible via desktop and mobile apps for remote staff.
Integrations
- HubSpot
- Salesforce
- Quickbooks
- SugarCRM
- Zoho
- Square
- FreshBooks
- Xero
- Shopify
FAQ
Can I keep my current phone number when switching to Voiply?
- Yes, Voiply offers free porting, which allows you to transfer your existing number to their service.
What is the difference between the Starter and Premier plans?
- The Starter plan is a mobile-app-only solution for a single user, while the Premier plan is a hosted PBX that supports desk phones, call queues, and multi-site management.
Does Voiply require a long-term contract?
- No, Voiply does not use contracts and offers both monthly and pre-pay annual billing options.
What happens to my phone service if the internet goes down?
- Because it is a cloud-based system, desktop services will not work without internet. However, you can still receive calls via the mobile app or by using call forwarding.
Source category: Operations
Source subcategory: Business Phone System
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