Voice Clearity: Cloud Telephony and Call Center Software
Voice Clearity helps customer support and sales teams manage inbound and outbound communications. It is designed for companies that need customized IVR flows and support for a mobile workforce.
At a glance
- Category
- Customer Support
- Best for
- Customer Support Teams, Sales Teams, Businesses with high call volumes, Mobile workforces
- Pricing
- The SOHO plan starts at Rs 14,999 per year with 12-month validity and includes Rs 4,999 in free call value. Enterprise pricing requires contacting sales.
- Key use cases
- Call Management, Mobile Workforce Coordination, Pre-sale Counseling, Marketing ROI Tracking
- Official website
- voiceclearity.com
Voice Clearity is a cloud telephony solution for businesses that want to manage professional call handling via cloud-based tools. It provides virtual and toll-free numbers, automated outbound calling, and customized interactive voice response (IVR) systems.
The software is designed for customer support and sales teams. It supports workflows such as call recording for lead tracking and directing callers to the appropriate agent via a drag-and-drop IVR builder.
Beyond voice services, the platform includes tools for bulk SMS and email marketing. AI capabilities are mentioned for tasks such as voice analysis to help identify lead quality.
Buyers should confirm the yearly advance payment terms and how the free call value carry-forward system aligns with their specific call volume patterns.
Key Features
A drag-and-drop tool for creating custom call flows and automated menus to route callers.
Supports domestic and international numbers to provide a professional point of contact.
Allows website visitors to request a callback from a business agent.
A centralized system for managing call volumes with call recording and live panels.
Tools for sending automated SMS and email marketing campaigns.
A TDM-based solution that supports multi-party meetings via dial-in or dial-out methods without requiring internet access.
AI-enabled software that analyzes voice patterns and tones to help distinguish between leads and spammers.
Use Cases
Supporting businesses that receive daily inquiries and require professional greeting and routing.
Using virtual numbers to redirect calls so agents are not tied to a physical desk.
Using IVR and click-to-call features to help prospects get information before speaking with an employee.
Using specific virtual numbers to track the performance of different marketing campaigns.
Best For
Pricing
The SOHO plan starts at Rs 14,999 per year with 12-month validity and includes Rs 4,999 in free call value. Enterprise pricing requires contacting sales.
FAQ
A virtual number is a 10-digit number where the caller pays the standard operator charges, whereas with a toll-free number, the caller is not charged and the receiver is billed.
Activation typically takes 3-4 days.
Yes, you can use your existing number provided you subscribe to the cloud services.
The payment terms are yearly advance payments.
No, the monthly free call value can be carried forward.
Source category: Customer Support
Source subcategory: Contact Center
