AI TOOL PROFILE
Voice Clearity: Cloud Telephony and Call Center Software
- Customer Support
- Contact Center
- Customer Support Teams
- Sales Teams
- Businesses with high call volumes
- Mobile workforces
Pricing
The SOHO plan starts at Rs 14,999 per year with 12-month validity and includes Rs 4,999 in free call value. Enterprise pricing requires contacting sales.
At a glance
- Best for
- Customer Support Teams, Sales Teams, Businesses with high call volumes, Mobile workforces
- Key use cases
- Call Management, Mobile Workforce Coordination, Pre-sale Counseling, Marketing ROI Tracking
- Official website
- Visit voice clearity official website
How AI is used
Voice Clearity is a cloud telephony solution for businesses that want to manage professional call handling via cloud-based tools. It provides virtual and toll-free numbers, automated outbound calling, and customized interactive voice response (IVR) systems.
The software is designed for customer support and sales teams. It supports workflows such as call recording for lead tracking and directing callers to the appropriate agent via a drag-and-drop IVR builder.
Beyond voice services, the platform includes tools for bulk SMS and email marketing. AI capabilities are mentioned for tasks such as voice analysis to help identify lead quality.
Buyers should confirm the yearly advance payment terms and how the free call value carry-forward system aligns with their specific call volume patterns.
Key Features
Customized IVR
A drag-and-drop tool for creating custom call flows and automated menus to route callers.
Virtual and Toll-Free Numbers
Supports domestic and international numbers to provide a professional point of contact.
Click-to-Call
Allows website visitors to request a callback from a business agent.
Cloud Call Center Services
A centralized system for managing call volumes with call recording and live panels.
Bulk Messaging and Email
Tools for sending automated SMS and email marketing campaigns.
Audio Conferencing
A TDM-based solution that supports multi-party meetings via dial-in or dial-out methods without requiring internet access.
Voice Analysis
AI-enabled software that analyzes voice patterns and tones to help distinguish between leads and spammers.
Use Cases
Call Management
Supporting businesses that receive daily inquiries and require professional greeting and routing.
Mobile Workforce Coordination
Using virtual numbers to redirect calls so agents are not tied to a physical desk.
Pre-sale Counseling
Using IVR and click-to-call features to help prospects get information before speaking with an employee.
Marketing ROI Tracking
Using specific virtual numbers to track the performance of different marketing campaigns.
FAQ
What is the difference between the Toll Free and Virtual Number options?
- A virtual number is a 10-digit number where the caller pays the standard operator charges, whereas with a toll-free number, the caller is not charged and the receiver is billed.
How long does it take to activate Voice Clearity services?
- Activation typically takes 3-4 days.
Can I use my existing business phone number with this service?
- Yes, you can use your existing number provided you subscribe to the cloud services.
What are the payment terms for Voice Clearity?
- The payment terms are yearly advance payments.
Does the free call value expire at the end of the month?
- No, the monthly free call value can be carried forward.
Source category: Customer Support
Source subcategory: Contact Center
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