Visiting Aid: Home Care Agency Management Software
Visiting Aid helps home care agencies manage caregiver scheduling and regulatory compliance. It is designed for providers needing a HIPAA-compliant system for electronic visit verification (EVV) and billing.
At a glance
- Category
- Healthcare
- Best for
- Licensed Home Care Service Providers (LHCSAs), Social Adult Day Programs, Assisted Living Managers, Nursing Home Management services
- Pricing
- Portal access license is free; the service is $5 per member per month based on census. Additional storage is available at $5 per 1GB.
- Key use cases
- Regulatory Compliance, Caregiver Coordination, Patient Onboarding, Agency Billing
- Official website
- visitingaid.com
Visiting Aid is a cloud-based management platform designed for home care agencies, including Licensed Home Care Service Providers and assisted living managers. The software supports the operational aspects of care delivery by combining scheduling with regulatory requirements.
The platform is used to manage home care logistics, such as tracking patient referrals and managing caregiver timesheets. It is designed to support the requirements of the 21st Century Cures Act by providing electronic visit verification (EVV) to help identify fraud and abuse.
Beyond scheduling, the tool includes features for payroll, billing, and eligibility verification. It also offers AI-generated visit notes from caregiver prompts to help with documentation.
Buyers should confirm if the specific business tier they select includes all necessary functionalities, as some features may be reserved for different pricing levels.
Key Features
Captures visit start and end times via mobile GPS or phone to support state and federal compliance.
Tools to organize home care visits and track caregiver availability.
Generates visit documentation based on caregiver prompts or voice dictation.
Tracks patient referrals and manages the intake process.
Supports fillable documents and e-signatures for caregivers and patients.
Includes electronic billing (EDI 837I) and revenue cycle management tools.
Use Cases
Using EVV and HIPAA-compliant data storage to meet Department of Health and CMS requirements.
Managing shift assignments and tracking visit completion via electronic timesheets.
Handling intake and referral tracking for new patients.
Processing electronic billing and managing accounts receivables.
Best For
Pricing
Portal access license is free; the service is $5 per member per month based on census. Additional storage is available at $5 per 1GB.
FAQ
Yes, it is HIPAA-compliant and was approved as a Verification Organization by the DOH/OMIG in 2018 to support EVV compliance.
The portal access license is free, and the service costs $5 per member per month based on census, with additional storage priced at $5 per 1GB.
Visiting Aid provides AI-generated visit notes created from caregiver prompts or voice dictation.
Source category: Healthcare
Source subcategory: Field Service Management
