AI TOOL PROFILE

Visiting Aid: Home Care Agency Management Software

Visiting Aid helps home care agencies manage caregiver scheduling and regulatory compliance. It is designed for providers needing a HIPAA-compliant system for electronic visit verification (EVV) and billing.

Pricing

Portal access license is free; the service is $5 per member per month based on census. Additional storage is available at $5 per 1GB.

At a glance

Best for
Licensed Home Care Service Providers (LHCSAs), Social Adult Day Programs, Assisted Living Managers, Nursing Home Management services
Key use cases
Regulatory Compliance, Caregiver Coordination, Patient Onboarding, Agency Billing
Visit visiting aidvisiting aid software interface screenshot

How AI is used

Visiting Aid is a cloud-based management platform designed for home care agencies, including Licensed Home Care Service Providers and assisted living managers. The software supports the operational aspects of care delivery by combining scheduling with regulatory requirements.

The platform is used to manage home care logistics, such as tracking patient referrals and managing caregiver timesheets. It is designed to support the requirements of the 21st Century Cures Act by providing electronic visit verification (EVV) to help identify fraud and abuse.

Beyond scheduling, the tool includes features for payroll, billing, and eligibility verification. It also offers AI-generated visit notes from caregiver prompts to help with documentation.

Buyers should confirm if the specific business tier they select includes all necessary functionalities, as some features may be reserved for different pricing levels.

Key Features

  • Electronic Visit Verification (EVV)

    Captures visit start and end times via mobile GPS or phone to support state and federal compliance.

  • Scheduling Management

    Tools to organize home care visits and track caregiver availability.

  • AI-Generated Visit Notes

    Generates visit documentation based on caregiver prompts or voice dictation.

  • Intake and Referral Management

    Tracks patient referrals and manages the intake process.

  • Electronic Forms

    Supports fillable documents and e-signatures for caregivers and patients.

  • Billing and Payroll Tools

    Includes electronic billing (EDI 837I) and revenue cycle management tools.

Use Cases

  • Regulatory Compliance

    Using EVV and HIPAA-compliant data storage to meet Department of Health and CMS requirements.

  • Caregiver Coordination

    Managing shift assignments and tracking visit completion via electronic timesheets.

  • Patient Onboarding

    Handling intake and referral tracking for new patients.

  • Agency Billing

    Processing electronic billing and managing accounts receivables.

FAQ

Is Visiting Aid compliant with government regulations?

Yes, it is HIPAA-compliant and was approved as a Verification Organization by the DOH/OMIG in 2018 to support EVV compliance.

How does the pricing work for Visiting Aid?

The portal access license is free, and the service costs $5 per member per month based on census, with additional storage priced at $5 per 1GB.

What AI features does Visiting Aid offer?

Visiting Aid provides AI-generated visit notes created from caregiver prompts or voice dictation.

Source category: Healthcare

Source subcategory: Field Service Management

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