100ms: Patient Access Automation
100ms helps medical practices and infusion centers manage administrative tasks in patient access. It is designed for teams looking to automate workflows such as coverage checks and referral triage.
At a glance
- Category
- Healthcare
- Best for
- Group Practices, Infusion Centers, Drug Manufacturers, Healthcare Administrative Teams
- Pricing
- Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
- Key use cases
- Referral Processing, Insurance Coverage Checks, Authorization Submission, Appointment Management
- Integrations
- Epic, Cerner, Athena, Salesforce
- Official website
- 100ms.ai
100ms is an AI platform designed to support the administrative side of patient access. It uses AI agents to manage the process from initial referral to the start of treatment by digitizing unstructured data and interacting with payers.
The tool is designed for healthcare entities such as group practices, infusion centers, and drug manufacturers. It focuses on reducing manual effort involved in verifying insurance and securing authorizations.
Capabilities include processing faxes and emails for intake, verifying eligibility across 800+ payers, and managing the submission of prior authorization packets. The platform is designed to work with existing electronic medical records (EMR) and CRM systems.
Buyers should confirm how the AI agents integrate with their specific clinical workflows and review the platform's logging and transcript features to ensure they meet internal oversight requirements.
Key Features
Identifies clinical requirements and assembles submission packets based on payer-specific rules.
Verifies eligibility, deductibles, and co-pays across 800+ payers.
Processes incoming faxes, emails, and portal entries to digitize text and identify patient profiles.
Uses voice and SMS to confirm appointments and backfill cancellations.
Maintains HIPAA and SOC 2 compliance with interaction logging and transcripts.
Includes protections against prompt injections and defined operational boundaries for AI agents.
Use Cases
Digitizing and triaging patient referrals received via fax, email, or web portals.
Verifying patient benefits and eligibility in real time across various insurance payers.
Assembling and submitting prior authorization packets and tracking their status.
Supporting patient outreach via text or voice to manage scheduling.
Best For
Integrations
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
FAQ
It uses AI agents to support administrative tasks such as verifying insurance benefits, processing referrals from faxes, and managing prior authorizations.
The platform is designed to work with Epic, Cerner, Athena, and Salesforce.
Yes, the platform is HIPAA and SOC 2 compliant and includes interaction logging and transcripts.
It uses voice and SMS outreach to confirm appointments and fill cancellations.
Source category: Healthcare
Source subcategory: Workflow Automation
