AI TOOL PROFILE
Facilio: Facility Management and CMMS Software
- Operations
- Field Service Management
- Property Management Companies
- Facility Management Teams
- Commercial Real Estate Operators
- Enterprise Healthcare Facilities
- Large Retail Portfolio Managers
Pricing
Facilio uses a tiered pricing model (Standard, Essential, and Enterprise) based on custom quotes. A free trial is available.
At a glance
- Best for
- Property Management Companies, Facility Management Teams, Commercial Real Estate Operators, Enterprise Healthcare Facilities, Large Retail Portfolio Managers
- Key use cases
- Preventive Maintenance Coordination, Energy Efficiency Management, Multi-site Refrigeration Tracking, Tenant Service Request Handling, Digital Compliance Auditing
- Integrations
- BAS/BMS, HVAC, Fire panel, Elevator systems, RESTful API
- Official website
- Visit facilio official website

How AI is used
Facilio is a facility management platform designed for large-scale property operations. It combines a Computerized Maintenance Management System (CMMS) with tools for energy monitoring and refrigeration optimization, allowing teams to manage assets and maintenance through a browser-based interface.
The software is intended for enterprises managing commercial real estate, healthcare facilities, retail portfolios, and corporate offices. It supports the operational lifecycle, from the initial service request through to vendor payment and compliance auditing.
Operational support includes preventive maintenance scheduling, work order tracking, and fault detection. The platform also provides modules for monitoring energy consumption and tracking refrigerant compliance for multi-store environments.
Buyers should confirm whether their specific hardware—such as BAS/BMS or HVAC systems—is compatible with Facilio's integration capabilities and evaluate which of the three pricing tiers aligns with their required level of vendor and security control.
Key Features
Connected CMMS
Supports work order management, preventive maintenance scheduling, and asset lifecycle tracking.
Energy Monitoring & Benchmarking
Tracks utility consumption and provides analytics to help identify energy anomalies.
Fault Detection & Diagnostics (FDD)
Uses AI and predefined rules to identify asset faults and trigger corrective work orders.
Refrigerant Compliance
Designed for multi-store operations to monitor leak detection and maintain regulatory compliance.
Mobile CMMS
Provides field teams with mobile access to work orders and asset data.
Workflow Automation
Allows users to design and automate processes such as service request routing and approvals.
Vendor Management
Includes a vendor portal for managing quotations, purchase orders, and insurance certificates.
Use Cases
Preventive Maintenance Coordination
Scheduling recurring maintenance tasks to help maximize asset lifespan and reduce equipment failure.
Energy Efficiency Management
Using monitoring and benchmarking to identify and address energy waste across a portfolio.
Multi-site Refrigeration Tracking
Managing leak detection and refrigerant compliance across multiple retail locations via IoT.
Tenant Service Request Handling
Providing a portal for tenants to submit requests and track the status of maintenance work.
Digital Compliance Auditing
Capturing inspections and audits digitally to maintain a compliance trail.
Integrations
- BAS/BMS
- HVAC
- Fire panel
- Elevator systems
- RESTful API
FAQ
Who is Facilio designed for?
- Facilio is designed for enterprise-level property management companies and facility teams, particularly those in commercial real estate, healthcare, retail, and education.
Does Facilio offer a free trial?
- Yes, Facilio provides a free trial for users to test the platform's capabilities.
What is the difference between the Facilio pricing tiers?
- The Standard plan covers core work orders and preventive maintenance. The Essential plan adds inventory, procurement, and inspections. The Enterprise plan includes vendor management, compliance controls, and advanced security like SSO.
Can Facilio connect to existing building hardware?
- Yes, the platform is designed to be hardware-agnostic and can integrate with BAS/BMS, HVAC, fire panels, and elevator systems.
Source category: Operations
Source subcategory: Field Service Management
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