VectorCare: Patient Logistics Platform for Healthcare
VectorCare helps hospitals and healthcare facilities manage patient transport and care coordination. It is designed for teams looking to reduce manual scheduling and phone-based coordination.
At a glance
- Category
- Healthcare
- Best for
- Hospitals and Health Systems, NEMT Providers, Healthcare Payers, Home Health Agencies, Ambulance and EMS Providers
- Pricing
- Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
- Key use cases
- Patient Transport Scheduling, Home Health Coordination, DME Management, Payer Network Oversight, Vendor Compliance Tracking
- Integrations
- Epic, Cerner, CAD systems, EHR, Stripe
- Official website
- vectorcare.com
VectorCare is a digital platform designed to handle the logistics of patient movement and care transitions. It supports the coordination of non-emergency medical transportation (NEMT), home health visits, and the delivery of durable medical equipment (DME), helping to move these processes away from phone calls and faxes.
The software is designed for healthcare stakeholders, including hospitals, health systems, payers, and ambulance providers. It includes tools for managing vendor credentials and automating dispatch tasks to help care teams coordinate services.
Buyers should note that the platform focuses on the logistics and administrative side of patient care. Organizations may want to confirm how the SMART on FHIR integrations align with their specific EHR version to ensure the workflow fits their internal clinical processes.
Key Features
A no-code tool for designing and managing custom patient service workflows and protocols.
Supports vendor onboarding, credentialing, and the enforcement of service zone policies.
Supports custom invoicing and payment collection via ACH and credit cards.
A BI tool using machine learning for real-time reporting and custom operational dashboards.
Automates dispatch tasks to reduce manual intervention in scheduling and resource management.
Designed to manage tasks such as scheduling transports and negotiating times and prices.
Supports direct communication between care teams to coordinate events and updates.
Use Cases
Booking and managing non-emergency medical transportation for patients moving between facilities or returning home.
Scheduling home care visits and coordinating post-discharge services.
Coordinating the delivery and setup of durable medical equipment at a patient's residence.
Helping payers enforce medical necessity protocols and monitor benefit usage for transportation.
Collecting and storing vendor credentials and tracking expiration dates for regulatory compliance.
Best For
Integrations
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
FAQ
VectorCare is a digital platform that helps healthcare providers manage the logistics of patient transportation, home health services, and durable medical equipment (DME) delivery.
Yes, it supports integrations with EHRs like Epic and Cerner using SMART on FHIR and VectorCare Connect.
Yes, VectorCare is HIPAA compliant and holds a SOC 2 Type I certification.
The platform is designed for hospitals, health systems, payers, ambulance/NEMT providers, and state or county health agencies.
Source category: Healthcare
Source subcategory: Field Service Management
