AI TOOL PROFILE
SmartStay: Vacation Rental Home Automation
- Operations
- Property Management
- Vacation rental owners
- Short-term rental hosts
- Property management companies
- Hospitality providers
Pricing
Pricing was not clearly available from the provided evidence. Buyers should confirm current pricing on the vendor website.
At a glance
- Best for
- Vacation rental owners, Short-term rental hosts, Property management companies, Hospitality providers
- Key use cases
- Digital Guest Onboarding, Arrival Automation, Guest Feedback Collection, Smart Home Centralization
- Integrations
- SmartThings, ZigBee, Nest, Ring, Ecobee
- Official website
- Visit Smartstay official website

How AI is used
SmartStay is a hospitality-focused automation platform centered around a 13-inch touchscreen hub. The system is designed for short-term rental hosts, Airbnb owners, and property management companies who want to provide a digital concierge experience for their guests.
The software supports digital welcome books, late checkout requests, and provides guests with flight monitoring in real time and local recommendations. It connects with various smart home hardware to centralize control of lighting, climate, and security from one interface.
Buyers should note that the system relies on hardware installation and specific smart home protocols to function. Since pricing is customized through a consultation process, potential users should contact the vendor to confirm the cost for their specific property portfolio.
Key Features
SmartStay Home Hub
A 13-inch touchscreen device that provides guests with welcome books, Wi-Fi details, and stay requests.
Guest Ambiance System
A system designed to automate lighting, temperature, and music for guest arrivals.
Digital Guestbook & Welcome Book
Digital replacements for paper guestbooks that include house rules and local activity recommendations.
GuestVibe Feedback System
A feedback tool allowing guests to rate their stay and provide details via voice input.
Flight Monitoring
Provides flight updates in real time and airport departure recommendations for guests.
IoT Device Integration
Supports connection with over 2,000 devices through SmartThings and ZigBee protocols.
Use Cases
Digital Guest Onboarding
Replacing printed house manuals with a digital welcome book and interactive guestbook on a touchscreen hub.
Arrival Automation
Using the Guest Ambiance system to set lighting and climate scenes when a guest arrives.
Guest Feedback Collection
Gathering satisfaction data on bed comfort or amenities via the GuestVibe system.
Smart Home Centralization
Managing smart locks, thermostats, and sensors from a single interface rather than multiple apps.
Integrations
- SmartThings
- ZigBee
- Nest
- Ring
- Ecobee
- Honeywell
FAQ
What is the SmartStay Home Hub?
- It is a 13-inch touchscreen device that provides guests with digital welcome books, flight monitoring, and the ability to request late checkouts or booking extensions.
How does SmartStay handle pricing?
- SmartStay does not list fixed prices; they provide customized pricing plans based on a consultation regarding the number and needs of your properties.
Which smart home devices are compatible with SmartStay?
- The platform integrates with SmartThings and ZigBee, supporting over 2,000 devices from brands such as Nest, Ring, Ecobee, and Honeywell.
Source category: Operations
Source subcategory: Property Management
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